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    D-Link Router Issue!!

    This is a discussion on D-Link Router Issue!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hope someone can help, after about 1130 hours uptime, i have this issue, suddenly my mac address, and IP Subnet ...

    1. #1
      markm9's Avatar
      markm9 is offline Sky User Member
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      Broadband ISP: SKY fibre max
      Router: Sky Q hub ER110
      Sky TV: Sky Q Silver
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      D-Link Router Issue!!

      Hope someone can help, after about 1130 hours uptime, i have this issue, suddenly my mac address, and IP Subnet mask address will disappear, also all figures on my WAN time will revert to zero, is this just a glitch in my router, or something else!, my router doesnt reboot, or cause me loss of signal, this has happened on few occasions, only when my uptime is 1100 hrs+, attached is two attachments showing this

      Firmware Version SKY_2.04
      ADSL Port

      MAC Address ---
      IP Address
      Network Type PPPoA
      IP Subnet Mask ---
      Gateway IP Address
      Domain Name Server
      LAN Port

      MAC Address ---
      IP Address
      DHCP On
      IP Subnet Mask

      ADSL Firmware Version A2pD030i.d22k
      Modem Status ADSL Link Up
      DownStream Connection Speed 2992
      UpStream Connection Speed 518
      VPI 0
      VCI 38
      Wireless Port

      Name (SSID)
      Region Europe
      Channel CH 6
      Wireless AP Enabled
      Broadcast Name Enabled

      System Up Time: 1125:56:52
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 0 0 0 0 0 1125:55:48
      LAN 4932298 2137350 529 37 1125:56:52
      WLAN 80093118 52859098 5942 5942 100:22:30
      ADSL Link Downstream Upstream
      Connection Speed 2992 kbps 518 kbps
      Line Attenuation 58.0db 35.6db
      Noise Margin 5.9db 10.5d

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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: D-Link Router Issue!!

      I suspect that this may be a non-serious bug in the router's firmware.

      You may wish to post a comment on the Sky forum but I do not think that you should expect a resolution soon.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    4. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: D-Link Router Issue!!

      If you have made any personal changes to the router, ports, network key, back up your settings and reset the router. Push a pin in the reset hole and hold it there until the tick light flashes. This often cures little glitches.


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.

      Useful Utilites TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.

    5. #4
      fuzzy logic's Avatar
      fuzzy logic is offline Sky User Member
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      Re: D-Link Router Issue!!

      I expect it is a firmware bug. I've not had my dlink up long enough to notice.

      At a very wild guess, perhaps the router's UI is parsing the output of the "ifconfig" command to obtain the MAC, IP address and throughput stats, and the output is not in the expected format, due to the byte/packet counters getting too large.



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