Upgraded To Unlimited But Slower Speeds!

[sharky10]

Hello everyone - I am new on here so please be nice

I've just upgraded to Sky Unlimited yet I have noticed the speeds have barely got quicker - if anything they seem slower!
I've just ran a test and it seems the download speed is only 1.59mb out of a possible 14mb. The router is plugged straight into the phone line with no phone/Sky+ bob plugged in - no other phone lines etc.
What could be done to improve this speed?
Many thanks in advance.

[Isitme]

When you say you have upgraded, what did you have before?

Please post your stats.- How to get your router statistics - Sky User - The unofficial support forum for everything Sky!

[sharky10]

Everyday lite.

[Isitme]

You should get the same speed, but post your stats and we will have a look.

[timc]

The router is plugged straight into the phone line with no phone/Sky+ bob plugged in - no other phone lines etc.
What could be done to improve this speed?
Many thanks in advance.

I hope you mean into a filter & then into the phone line, unless you've a filtered faceplate of course.

[williammorris]

I dont believe your speed changes if your already on LLU just you replace the (2GB limit? ) to unlimited

[sharky10]

Yeah still using a microfilter.
It's 14mb whether it's Lite or Unlimited, just bugging me why I've only for 1.59mb - may as well look elsewhere if that's all they can provide.

ADSL Link	Downstream	Upstream
Connection Speed	2048 kbps	606 kbps
Line Attenuation	65.0 dB	40.9 dB
Noise Margin	2.9 dB	12.4 dB

[williammorris]

Well your noise is dam high! Is that on LLU or are you on ADSL?

My noise is 43DB I get 7mbps.

[User05]

Out of curiosity, where are you getting 14mbps from? Is this what Sky estimated?

Both packages are up to 20mbps, mainly depending on the length of your line. Only difference between Everyday Lite and Unlimited is that Everyday Lite has 2gb limit, whereas Unlimited is just that. No difference in speeds or settings applied on the line.

You're either:

a) A long way from the exchange and no matter what LLU provider you go with, this will not change; or
b) Experiencing a line fault.

Do you have any audible noise or issues with your landline?

[williammorris]

To back up my last post. here's mine

I wish I could get more! But to be fair I am happy with what I get. It does all I need the internet to do. I downloaded a 30GB game overnight so it was done when I needed it.

ADSL Link Downstream Upstream
Connection Speed 7835 kbps 765 kbps
Line Attenuation 43.0 dB 26.3 dB
Noise Margin 7.1 dB 15.2 dB