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Slow speeds Kent area POSSIBLY fixed!
This is a discussion on Slow speeds Kent area POSSIBLY fixed! within the Sky Broadband help forums, part of the Sky Broadband help and support category; As one of the many in Kent getting rubbish BB speeds over last few days, I have spent many unhappy ...
- 23-06-12, 06:00 PM #1
Slow speeds Kent area POSSIBLY fixed!
As one of the many in Kent getting rubbish BB speeds over last few days, I have spent many unhappy hours on the phone to Sky.
However, as of around 5:30pm today (Sat 23/06/12) it appears that the issue is fixed.
For me (it may be simpler for others) all it took was a Hard Reset of the router, and a reboot of the PC.
To Hard Reset - With the power ON, poke in the Reset button on the back of the router (Sagem) and hold for 15 seconds. The Internet light on the front should flash Orange for a few seconds, then go solid orange and reconnect. Once reconnected, in my case anyway, it required a reboot of the PC to reset an IP conflict created.
For some, it may simply require a soft reset/reboot, so feel free to try a simple turn off/wait 10/turn on first.
Prior to issue (3 days ago) - Down 7Mb Up 0.6Mb
During issue - Down 0.25Mb Up 0.4Mb
Since reset - Down 10.2Mb Up 0.7Mb
Lets hope it stays strong for more than 30 minutes!!!
Advertisement- 23-06-12, 06:06 PM #2
Re: Slow speeds Kent area POSSIBLY fixed!
Last edited by Themutznutz; 23-06-12 at 06:06 PM. Reason: Remove external links
- 23-06-12, 06:09 PM #3
Re: Slow speeds Kent area POSSIBLY fixed!
I didn't even have to reboot, it's back on as it was before all this chaos. Now let's download some stuff