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Packet Loss?
This is a discussion on Packet Loss? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey, Increase on my exchange between 6PM to 11PM. (13TH) (14th) During these times I also experience massive packet loss ...
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About LinkBacks- 15-05-12, 07:54 AM #11
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Exchange: NDRYEBroadband ISP: Sky Broadband UnlimitedRouter: Sagem F@ST 2304nSky TV: Sky+HD box- Join Date
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Re: Packet Loss?
Hey,
Increase on my exchange between 6PM to 11PM.
(13TH)
(14th)
During these times I also experience massive packet loss -web pages will take minutes to load (if at all).
I spoke to Sky support and got put through to Tier 2 after a couple of tries... Tier 2 test showed no problems but the tech understood everything I said and has refered my case to the "Network operations centre/team" what ever that is!
Hoping they get it fixed. I'll attach a chart of my connection at a later point.
Advertisement- 15-05-12, 11:19 AM #12
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Re: Packet Loss?
Been seeing this issue quite a lot recently in CST. Replacement routers and Openreach engineers will not resolve the issue. I suspect network/backhaul issues, but nothing has been identified so far.
- 15-05-12, 07:58 PM #13
Sky User Member
Exchange: NDRYEBroadband ISP: Sky Broadband UnlimitedRouter: Sagem F@ST 2304nSky TV: Sky+HD box
- Join Date
- Feb 2012
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- Rye, East Sussex
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Re: Packet Loss?
Hi,
I'm going to be posting updates of packet loss/connection issues tonight on this sky forum topic: Sky Help Forum - Exchange: NDRYE - Packet loss, Slow speed + High l... - Help & Support from the Official Sky Forum
If anyone else is experiencing such problems then you are welcome to join my topic over there.
I will be posting graphs from pingtest.net and speedtest.net this evening.
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