Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up

    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Results 1 to 2 of 2

    Expected Speeds

    This is a discussion on Expected Speeds within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I've recently moved to Sky from O2, with O2 I got a downstream connection speed of over 19000 kbps. ...

    1. #1
      jibby1's Avatar
      jibby1 is offline Sky User Member
      Exchange: LVSTO
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+HD box
      Join Date
      Mar 2012
      Thanked 0 Times in 0 Posts

      Expected Speeds


      I've recently moved to Sky from O2, with O2 I got a downstream connection speed of over 19000 kbps. After DLM finished, I called Sky as my line had synced at around 12000 kbps, I asked the guy to increase it to my old levels and he said he couldn't as it would mess with his stats (whatever that means!) and reset it to 1600 kbps. I emailed Sky and they responded that "I have taken a look at your current broadband speed and I have managed to increase it to 1761 Mbps. This is the fastest speed that Sky can supply you"

      I'm not convinced that this is true based on my speeds with O2, I've posted my line stats below. Can anybody confirm what the maximum connection speed for my line should be?

      ADSL Link Downstream Upstream
      Connection Speed 17961 kbps 1153 kbps
      Line Attenuation 14.0 dB 9.4 dB
      Noise Margin 7.1 dB 9.1 dB

    2. Advertisement
    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Central Scotland
      Thanked 1,655 Times in 1,616 Posts

      Re: Expected Speeds

      Users moving from O2 nearly always sync a bit lower with Sky. This is due partly to the different equipment being used and the fact that O2 use a lower default noise margin than Sky, 6db. The 1db difference in the default margin would account for the loss of 1Mb in your sync speed.


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.

      Useful Utilites TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.

    4. The Following User Says Thank You to Isitme For This Useful Post:

      jibby1 (20-03-12)



    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB