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Date Query
This is a discussion on Date Query within the Sky Broadband help forums, part of the Sky Broadband help and support category; At the moment I have BT phone line & Plusnet Broadband My Sky Broadband goes live on 27th Feb but ...
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About LinkBacks- 17-02-12, 02:41 PM #1
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Date Query
At the moment I have BT phone line & Plusnet Broadband
My Sky Broadband goes live on 27th Feb but my Sky phone line does not go live until 1st March. So I am confused. Is this 2 Sky departments not talking to each other or does the Sky Broadband just take over on a BT line until they change that to Sky.
Thanks
Advertisement- 17-02-12, 02:45 PM #2
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Re: Date Query
I have Sky BB on a BT line, and afaik I could get Sky Line Rental, so I would assume, it is possible to have your new BB before the new line so to speak.
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- 17-02-12, 02:45 PM #3
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Re: Date Query
According to reports from recent joiners, that seems to be what is happening. Were you asked for a MAC?or does the Sky Broadband just take over on a BT line until they change that to Sky.
TomD
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- 17-02-12, 02:57 PM #4
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Re: Date Query
I was never asked for a MAC but while I was going through My Account I found a reference to it and filled in the box with the MAC code. Very poor that I was never asked for it and I came across it by chance.
- 18-02-12, 08:29 PM #5
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Re: Date Query
I think you'll find Sky get confused with dates .
Originally Posted by victhevolvo 
They were still sending me letters telling me my phone line would be connected on the 20th of January at the beginning of February .
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