Date Query

[victhevolvo]

At the moment I have BT phone line & Plusnet Broadband
My Sky Broadband goes live on 27th Feb but my Sky phone line does not go live until 1st March. So I am confused. Is this 2 Sky departments not talking to each other or does the Sky Broadband just take over on a BT line until they change that to Sky.
Thanks

[NewsreadeR]

I have Sky BB on a BT line, and afaik I could get Sky Line Rental, so I would assume, it is possible to have your new BB before the new line so to speak.

[Isitme]

or does the Sky Broadband just take over on a BT line until they change that to Sky.

According to reports from recent joiners, that seems to be what is happening. Were you asked for a MAC?

[victhevolvo]

I was never asked for a MAC but while I was going through My Account I found a reference to it and filled in the box with the MAC code. Very poor that I was never asked for it and I came across it by chance.

[nobroadband]

At the moment I have BT phone line & Plusnet Broadband
My Sky Broadband goes live on 27th Feb but my Sky phone line does not go live until 1st March.

I think you'll find Sky get confused with dates .
They were still sending me letters telling me my phone line would be connected on the 20th of January at the beginning of February .