Sync speeds and ping during DLM

[gatecrasher3]

I have just connected the Sagem due to peer pressure!

Stats at present are:

Port	Status	TxPkts	RxPkts	Collisions	Tx B/s	Rx B/s	Up Time
WAN	MER	37277	51947	0	33	41	0:19:23
LAN	Up	54396	40671	0	710	273	0:20:08
WLAN	Up	25973	18792	0	8126	1032	0:16:52

ADSL Link	Downstream	Upstream
Connection Speed	4095 kbps	797 kbps
Line Attenuation	43.0 dB	14.7 dB
Noise Margin	9.7 dB	15.7 dB

Initial differences are that the downstream attenuation is now 43dB as opposed to 39dB which is quite a difference for the worse.

[Scubbie]

...Initial differences are that the downstream attenuation is now 43dB as opposed to 39dB which is quite a difference for the worse.

This is true, but we can now clearly see that DLM hasn't yet done much work on your connection.

You should get a connection speed of between 7-8mb.

Remember too that different manufacturers use different methods for calculating the Line Attenuation. This could explain the large difference that you had.

[gatecrasher3]

Should I be concerned about this?

Your Connection Details

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[Isitme]

It would do no harm to give Sky a call and ask them if DLM is running. If its not you could ask them to set your speed manually.

[gatecrasher3]

Apparently it is running until 18/02 although there was no re-sync overnight last night.

Still no real change.

Port	Status	TxPkts	RxPkts	Collisions	Tx B/s	Rx B/s	Up Time
WAN	MER	152202	188337	0	29	73	10:32:01
LAN	Up	1234429	1163901	0	722	292	10:32:46
WLAN	Up	186776	132159	0	7465	887	10:29:30

ADSL Link	Downstream	Upstream
Connection Speed	4095 kbps	797 kbps
Line Attenuation	43.0 dB	14.7 dB
Noise Margin	11.6 dB	15.7 dB

[IWasNotTheEnemy]

The SNR (noise margin) has gone up from where it was before now showing more speed is available. Not a huge jump above the default 7dB but enough to get to 7Mbps I reckon - so long as it doesn't drop

[gatecrasher3]

Again no retrain last night. Speed remains slow as below. Downstream attenuation is sitting rock solid at 39 with an SNR of 9.

Not impressed to be honest and the DLM excuse is fast running out.

[IWasNotTheEnemy]

Then you're looking at internal setup issue or line fault. I assume you every stats post has been from the test socket?

[Scubbie]

You were connected on the 6th. DLM can take 3 or 4 days to start and you are clearly over this now, so it should have done something by now.

In you position I would be tempted to give Sky a friendly call and ask someone to manually configure your line. Not everyone in Sky's first line of support has access to the systems to allow them to reconfigure the line, so if they can't help, ask if you can speak to someone who can. If they refuse, hang-up and call again. You may need to make two or three calls.

Please do post the revised connection stats once this has been done so that we can check that they have correctly adjusted both the downstream and upstream connections.

[gatecrasher3]

You were connected on the 6th. DLM can take 3 or 4 days to start and you are clearly over this now, so it should have done something by now.

In you position I would be tempted to give Sky a friendly call and ask someone to manually configure your line. Not everyone in Sky's first line of support has access to the systems to allow them to reconfigure the line, so if they can't help, ask if you can speak to someone who can. If they refuse, hang-up and call again. You may need to make two or three calls.

Please do post the revised connection stats once this has been done so that we can check that they have correctly adjusted both the downstream and upstream connections.

Appreciate the help guys.

The last person I spoke to seemed to think that DLM started on 08/02 which whilst not reflected on My Sky the line re-syncs that would take place in the early hours of each morning would indicate that it was running.

I am connected directly to the test socket and with an XF-1e micro-filter.

I will give them a call and see what the situation is. Hopefully as you suggest a manual profile config will sort it all out.