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On Unlimited - Terrible Pings
This is a discussion on On Unlimited - Terrible Pings within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, Been happy with Sky Broadband so far but, lately, speeds are getting worse and more variable. Most worrying is ...
- 31-01-12, 12:04 PM #1
On Unlimited - Terrible Pings
Hi,
Been happy with Sky Broadband so far but, lately, speeds are getting worse and more variable.
Most worrying is my ping readings - between 300ms and 600ms. What should I do? Is there a 'gaming profile' I'm best switching to?
Thanks
Advertisement- 31-01-12, 12:09 PM #2
Re: On Unlimited - Terrible Pings
Stats needed, and also more info on your setup - physical setup, WiFi/Ethernet?
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Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket
- 31-01-12, 12:16 PM #3
Re: On Unlimited - Terrible Pings
Modem
ADSL Firmware Version A2pD030i.d22k
Modem Status ADSL Link Up
DownStream Connection Speed 7004
UpStream Connection Speed 797
VPI 0
VCI 40
Router Statistics
System Up Time: 01:19:30
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN MER 682808 610064 0 82511 16970 01:18:19
LAN 607124 700197 0 17654 82285 01:19:30
WLAN 13234 798 0 383 18 01:18:10
ADSL Link Downstream Upstream
Connection Speed 7004 kbps 797 kbps
Line Attenuation 45.0db 26.5db
Noise Margin 7.4db 9.8db
Wired Connection. No extension cabling. Using the router supplied by Sky.
- 31-01-12, 12:28 PM #4
Re: On Unlimited - Terrible Pings
Are you pinging UK servers of US? Try pinging BBC
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Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket
- 31-01-12, 12:37 PM #5
Re: On Unlimited - Terrible Pings
Results for bbc.co.uk look okay. Unfortunately the gaming server I'm getting terrible pings from isn't in the UK.
PING 212.58.246.92 (212.58.246.92): 56 data bytes
56 bytes from 212.58.246.92: icmp_seq=0 ttl=54 time=45.3 ms
56 bytes from 212.58.246.92: icmp_seq=1 ttl=54 time=45.7 ms
56 bytes from 212.58.246.92: icmp_seq=2 ttl=54 time=63.5 ms
56 bytes from 212.58.246.92: icmp_seq=3 ttl=54 time=56.7 ms
--- 212.58.246.92 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 45.3/52.8/63.5 ms
- 31-01-12, 12:39 PM #6
Re: On Unlimited - Terrible Pings
an example of variance (still pinging bbc)
PING 212.58.246.90 (212.58.246.90): 56 data bytes
56 bytes from 212.58.246.90: icmp_seq=0 ttl=54 time=122.7 ms
56 bytes from 212.58.246.90: icmp_seq=1 ttl=54 time=52.9 ms
56 bytes from 212.58.246.90: icmp_seq=2 ttl=54 time=113.1 ms
56 bytes from 212.58.246.90: icmp_seq=3 ttl=54 time=213.2 ms
--- 212.58.246.90 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 52.9/125.4/213.2 ms
- 31-01-12, 12:56 PM #7
Re: On Unlimited - Terrible Pings
Not a lot can be done if it's an overseas server, it looks OK on UK-based ones
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Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket
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The Following User Says Thank You to IWasNotTheEnemy For This Useful Post:
fotheringham (31-01-12)
- 01-02-12, 03:48 PM #8
Re: On Unlimited - Terrible Pings
Have you asked Sky to put you on a Gaming Profile? This is often done when DLM is run, but there is a chance you have been missed for some reason.
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
Useful Utilites
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.