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On Unlimited - Terrible Pings
This is a discussion on On Unlimited - Terrible Pings within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, Been happy with Sky Broadband so far but, lately, speeds are getting worse and more variable. Most worrying is ...
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About LinkBacks- 31-01-12, 11:04 AM #1
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On Unlimited - Terrible Pings
Hi,
Been happy with Sky Broadband so far but, lately, speeds are getting worse and more variable.
Most worrying is my ping readings - between 300ms and 600ms. What should I do? Is there a 'gaming profile' I'm best switching to?
Thanks
Advertisement- 31-01-12, 11:09 AM #2
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Re: On Unlimited - Terrible Pings
Stats needed, and also more info on your setup - physical setup, WiFi/Ethernet?
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Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket
- 31-01-12, 11:16 AM #3
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Re: On Unlimited - Terrible Pings
Modem
ADSL Firmware Version A2pD030i.d22k
Modem Status ADSL Link Up
DownStream Connection Speed 7004
UpStream Connection Speed 797
VPI 0
VCI 40
Router Statistics
System Up Time: 01:19:30
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN MER 682808 610064 0 82511 16970 01:18:19
LAN 607124 700197 0 17654 82285 01:19:30
WLAN 13234 798 0 383 18 01:18:10
ADSL Link Downstream Upstream
Connection Speed 7004 kbps 797 kbps
Line Attenuation 45.0db 26.5db
Noise Margin 7.4db 9.8db
Wired Connection. No extension cabling. Using the router supplied by Sky.
- 31-01-12, 11:28 AM #4
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Re: On Unlimited - Terrible Pings
Are you pinging UK servers of US? Try pinging BBC
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Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket
- 31-01-12, 11:37 AM #5
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Re: On Unlimited - Terrible Pings
Results for bbc.co.uk look okay. Unfortunately the gaming server I'm getting terrible pings from isn't in the UK.
PING 212.58.246.92 (212.58.246.92): 56 data bytes
56 bytes from 212.58.246.92: icmp_seq=0 ttl=54 time=45.3 ms
56 bytes from 212.58.246.92: icmp_seq=1 ttl=54 time=45.7 ms
56 bytes from 212.58.246.92: icmp_seq=2 ttl=54 time=63.5 ms
56 bytes from 212.58.246.92: icmp_seq=3 ttl=54 time=56.7 ms
--- 212.58.246.92 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 45.3/52.8/63.5 ms
- 31-01-12, 11:39 AM #6
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Re: On Unlimited - Terrible Pings
an example of variance (still pinging bbc)
PING 212.58.246.90 (212.58.246.90): 56 data bytes
56 bytes from 212.58.246.90: icmp_seq=0 ttl=54 time=122.7 ms
56 bytes from 212.58.246.90: icmp_seq=1 ttl=54 time=52.9 ms
56 bytes from 212.58.246.90: icmp_seq=2 ttl=54 time=113.1 ms
56 bytes from 212.58.246.90: icmp_seq=3 ttl=54 time=213.2 ms
--- 212.58.246.90 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 52.9/125.4/213.2 ms
- 31-01-12, 11:56 AM #7
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Re: On Unlimited - Terrible Pings
Not a lot can be done if it's an overseas server, it looks OK on UK-based ones
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- 01-02-12, 02:48 PM #8
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Re: On Unlimited - Terrible Pings
Have you asked Sky to put you on a Gaming Profile? This is often done when DLM is run, but there is a chance you have been missed for some reason.
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
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