Quote Originally Posted by SheziKalebra View Post
Another reason why Sky prefer using their own routers is that it just makes tech support over the phone that much easier as we are trained on our own routers so any issues it makes it easier for us to determine
This so-called reason is something that most other ISPs easily overcome.

Last month I helped someone to sign up to Plus Net. They asked whether she would use her own router or whether she would pay ~5 for the delivery of their router.

As she was moving from Virgin Cable to ADSL, she took the Plus Net router, but could easily get her own in the future if she wanted to.

Supporting a router from another manufacturer is not normally that difficult.