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    New to Sky Broadband

    This is a discussion on New to Sky Broadband within the Sky Broadband help forums, part of the Sky Broadband help and support category; The filtered faceplate will help with most of the internal wiring. I am not 100% sure what else to do ...

    1. #11
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      Re: New to Sky Broadband

      The filtered faceplate will help with most of the internal wiring.

      I am not 100% sure what else to do with the wiring between the socket and the grey box on the outside wall. Hopefully someone else will pop in and help here.

      In the mean time could you do a simple check on your line quality please?

      Using a corded telephone, plugged into the Test Socket, dial '1' and listen for any noise. If you hear any crackling, for example, then your line needs repairing. Ideally the line should be totally silent, but a little hiss is acceptable.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.


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    3. #12
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      Re: New to Sky Broadband

      Gel crimps on an incoming line are normal, so long as the cable going into the house is copper CW1308 changing it would make no difference. It looks like a filtered faceplate is the way to go for you.
      run-IT-direct, For all your networking, ADSL & telecom requirements.

    4. #13
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      Re: New to Sky Broadband

      ADSL Link

      Downstream Upstream
      Connection Speed 6142 kbps 797 kbps
      Line Attenuation 40.0 dB 24.6 dB
      Noise Margin 7.3 dB 16.4 dB

      I think trainnig has now begun on my line, is there any more I can expect or will the process have finished. The stats changed last night

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      Re: New to Sky Broadband

      DLM Finished These are my stats can I ask for a tweak from Sky

      Downstream Upstream
      Connection Speed 6142kbps 797kbps
      Line Attenuation 40.5db 24.4bd
      Noise Margin 7.4db 16.9db

      Can i ask for anymore my noise margin fluctuates through the day between 7.3db and 8.1db

    6. #15
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      Re: New to Sky Broadband

      Give Sky a friendly call when the noise margin is nearest 8.1dB and you should be able to get a better connection speed.

      This might be a little unstable though, so be prepared to have it reduced a little after a week or more.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     
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