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    MER > PPPoA Session Clipping

    This is a discussion on MER > PPPoA Session Clipping within the Sky Broadband help forums, part of the Sky Broadband help and support category; Nothing appears to have shown up in this regard that wasn't attributed to a line or hardware issue, so: I ...

    1. #1
      gadyke's Avatar
      gadyke is offline Sky User Member
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      MER > PPPoA Session Clipping

      Nothing appears to have shown up in this regard that wasn't attributed to a line or hardware issue, so:

      I (like most users, now) had my line moved over to MER and VC40 at some point in the past year, having previously used a non-sky modem, gateway and AP before switching back to the Sagem for a few months.

      Of course, the Sagem did what it does best and collapsed completely under our normal (and completely legal, I might add) household load, so I ended up picking up an integrated modem/router/AP to replace it again, this time a Draytek 2710n. However, I now find myself suffering session timeouts and connection clipping (cutting off any given TCP stream after between 512KB and 5000KB). I have good line stats, generally consistent among the various modems and routers I have on hand to test with, all well within a 7db margin.

      Before I go pulling apart the (largely factory default) config in the router I'd like to double check that nobody else who has shifted back from a MER-enabled line to bog-standard PPPoA has had issues, so that I can exclude (short of a fault) Sky's behaviour from my troubleshooting.

      tl;dr: Those of you using non-Sky routers on formerly MER-enabled lines, have you noticed any issues?

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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: MER > PPPoA Session Clipping

      My line supports both MER & PPPoA.

      With the Sky router it will go to MER, but with my own I use PPPoA without any problems.

      There are a few posts over the past year where people have had issues setting up a PPPoA connection, but I am sure most of them were due to incorrect settings and most are now working fine.

      Remember the VCI on MER is 40, but with PPPoA it is 38. The other common area where people have problems is generating the correct login details. Copy and Paste is the recommended method, using Notepad to keep the details safe.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    4. #3
      Isitme's Avatar
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      Re: MER > PPPoA Session Clipping

      You might like to have a look at this thread for instructions on connecting a Draytek by MER. It is not a perfect solution, but as good as it gets at the moment.


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.

      Useful Utilites TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.



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