Swapping Sky Routers?

[the_big_1]

Hi All,

My freind is joining Sky BB for the first time and so getting the new "N" router.
I am on the old router.
He isnt bothered about the new one as he only uses and old laptop.
What would we need to do to swap the routers around to work etc?

[Scubbie]

Any current Sky router will work on any Sky broadband connection.

The only issues are related to some routers which have been locked out from the Sky servers, but in this instance there won't be a issue.

[Chug a Bug]

The other issue you're likely to come across is if you have problems and Sky need to test the line, if you don't have the router they supplied you with connected they won't help you. Even if it's another Sky routher, if it's not the one they supplied, they won't help you. So hang on to your original.

[Shonk]

99% of people at sky have no idea what modem you are using

I have phoned up quite a few times
and spoken to cst who have done quite alot of things
and havnt noticed that its not a sky modem

so i cant see some bod at sky support noticing

never mind a sky-sky modem swap

[Isitme]

As far as I know they have no record of the router they send you. They send an order to their dispatch and they send out a router. Sky don't know what the details of the router are until you actually connect to the Sky servers. If they have any record it is that of the router you are connected with at that time. I doubt if they have any record of the original router you connected with. Although they can tell if you are using the Sky router, I don't think it is as obvious as just looking at the screen, it requires a bit of knowledge on behalf of the operator.