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    Training Period

    This is a discussion on Training Period within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have the F@ST2504n modem and I went live with Sky BB just over 24 hours ago, but as yet ...

    1. #1
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      adam25185 is offline Sky User Member
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      Training Period

      I have the F@ST2504n modem and I went live with Sky BB just over 24 hours ago, but as yet there is no increase in the 4Mbit rate.

      My line stats follow:

      ADSL Link Downstream Upstream
      Connection Speed 4095 kbps 510 kbps
      Line Attenuation 42.5 dB 24.1 dB
      Noise Margin 18.6 dB 21.5 dB

      How long does it normally take for them to ramp up the speed?

      Cheers


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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Training Period

      DLM can start anytime over the next few days. Typically it will start up to 3 days, but it could be 4.

      In the mean time, leave your router on 24/7 until it has complete.

      Provided everything is connected optimally, you should expect a connection speed of around 8-9Mb on the downstream.

      In the long-term it is actually better to leave the router on all the time. This reduces the stress on the electronics.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     

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