Upgrading to unlimited

[merendas]

I have a problem , me and the person i live with , decided to install , he wanted the tv and i wanted the internet.

I told him i was going to take care of it , but he decided to make the contract when he saw a sky representative on the streets(i wasn't with him )and his English isn't that good , long story short he installed the everyday lite broadband instead of the unlimited one.

He told me he had installed the unlimited , i trusted him , and used the internet thinking i had unlimited , the problem is i already went over the limit of 2gb after i found out he put the wrong package.

Will i have any problem's because of that or will sky do the upgrade automatically to unlimited because of going over the limit?

[Scubbie]

If you go over the limit too many times, Sky generally automatically upgrades your package from the Home Lite to Unlimited. Subsequent bills will reflect the increased subscriptions.

Do double check that it is the Unlimited package that you have though. Sky Broadband Connect is supplied where Sky's LLU equipment is not available in your local telephone exchange or is full.

You may wish to post your stats. This way we can often identify if you are on a particular service.

How to get your router statistics

[merendas]

here are my stats:


System Details
Manufacturer Sagemcom
Model Number F@ST2504n
Firmware Version 5.23.1a4N
ADSL Firmware Version A2pD030n.d23b

Modem
Modem Status Connected
DownStream Connection Speed 4095 kbps
UpStream Connection Speed 605 kbps
VPI 0
VCI 40

ADSL Port
Network Type MER
IP Subnet Mask 255.255.255.255
Domain Name Server 90.207.238.97 90.207.238.99


LAN Port
MAC Address xxxxxxxxxxxxxx
IP Address 192.168.0.1
DHCP On
IP Subnet Mask 255.255.255.0


Wireless Port
Name (SSID) xxxxxxxxxxxxxxxxx
Region Europe
Current Channel 11
Wireless AP enable
Broadcast Name enable


Attached Devices
Unknown Wireless
Unknown Cabled

[Scubbie]

You are on ADSL2+, which is what you will get from either Sky BB Home Lite or Unlimited.

Note: You may wish to edit out the IP Address, MAC Address and the SSID from your last post.

[Isitme]

It looks like you may still be on DLM, please use the link Scubbie posted and post your stats.

There is nothing to worry about really, if you go over the 2 Gb(which is not a lot nowadays) twice in a 6 month period you will be automatically upgraded to Unlimited.