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Is slow broadband upon activation normal?
This is a discussion on Is slow broadband upon activation normal? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello one and all! I have been with Sky for two years now and have recently moved into a new ...
- 28-09-11, 06:29 PM #1
Is slow broadband upon activation normal?
Hello one and all!
I have been with Sky for two years now and have recently moved into a new house.
Finally after 2 weeks my broadband was activated today, but its painfully slow!
I couldnt for the life of me remember if at my old house, upon activation, the internet was just as slow.
I have optimised TCPs and got myself upto 2mb, but Im wondering is the next few weeks going to be like a testing period, after which my broadband will be wacked up to the full amount the line can handle? Or is this it?!
Thanks in advance for your help, I have attached some stats for people to have a look at. Activation only occured at 9am.
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 3 3 0 0 0 00:00:00
LAN 100M/Full 11499 0 0 73 0 07:41:28
WLAN 11M/54M 314462 229063 0 13935 1010 07:41:16
ADSL Link Downstream Upstream
Connection Speed 4096 kbps 512 kbps
Line Attenuation 25 db 13 db
Noise Margin 20 db 14 db
Advertisement- 28-09-11, 07:04 PM #2
Re: Is slow broadband upon activation normal?
You are currently on the starting speeds, so don't worry.
Once DLM kicks in, you should gradually build up to a connection speed of between 16-18Mb according to the tool on this site. Although it does say up to 24mb, experience teaches me that a max of 18mb is more likely.
SkyUser - Potential ADSL2 Line Speed Checker & Calculator
http://www.skyuser.co.uk/forum/sky-d...need-know.html
PlusNet Fibre since Jan 2021
Previously Sky Fibre & Sky BB since 2010.
- 28-09-11, 07:14 PM #3
Re: Is slow broadband upon activation normal?
Thanks for the quick response!
I did think it would gradually speed up, so thank you for answering my questions.
- 28-09-11, 09:46 PM #4
Re: Is slow broadband upon activation normal?
It's on your welcome letter, if you read it
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