sky BB help!!!!!

[Scubbie]

Such large fluctuations are normally an indication of a line issue.

Download and install RouterStats -Lite to see if you can find a pattern over a few days.

Causes include a range of factors, but REIN is often a source to consider.

::. Kitz - REIN .::

[GT123]

Hi

Well i have been using RouterStatsLite to keep an eye out for things. All i have noticed is that the noise margin rises to 6dB (6.4 db highest) in the morning and drops to 4.8dB (the lowest that it can get) but ususally maintains around 5.1dB. The WAN uptime shows that it has been up for 33hours now BUT i have noticed on routerstatslite that my connection did drop once to around 1mb but after a couple of mins it went back to 7478kpbs. Im going to call sky CST tomorrow to see if they can up the upstream and mention about that drop in speed and about the noise margin. What do you think they would? They told me try this speed out for a few days.....

Is that noise margin really bad?
If they adjust the noise margin would this affect the speed im getting?

here are the stats im getting at night:

ADSL Link Downstream Upstream
Connection Speed 7478 kbps 412 kbps
Line Attenuation 40.0 dB 21.4 dB
Noise Margin 4.9 dB 19.2 dB

Thanks in advance

[Scubbie]

Is that noise margin really bad?
If they adjust the noise margin would this affect the speed im getting?

No it isn't a bad idea. It might be that there are some other factors which are affecting your line and causing the interference.

If the speed is adjusted to raise the noise margin, then yes it will be slower.

Another member is having similar issues at the moment and it might be worth you looking at what is happening in that thread to see if any ideas there might help...

http://www.skyuser.co.uk/forum/sky-d...nc-issues.html

[Isitme]

2db is not really much of a fluctuation over 24 hours. Your speed has probably been set a bit high, but as long as it is not dropping out and your throughput is OK I would not worry about it. If you are worried, reboot your router by switching off the power for a minute when your noise margin is 5db or lower, then back on again. This will resync you at 6.9db with a slightly lower speed and keep your noise margin higher.

[GT123]

Good afternoon everyone!

I just got off the phone with the CST. They did up my up my upstream and somehow my downstream went up slightly as well Here are the new stats:

ADSL Link Downstream Upstream
Connection Speed 7528 kbps 767 kbps
Line Attenuation 39.5 dB 21.5 dB
Noise Margin 7.1 dB 16.0 dB

The guy said the max i could get on my line was like 8400 but i told him that this speed is ok for me for now as i want a stable connection as possible....or was that stupid of me?? He wanted to put me on the DLM for 10 days but I told him no! but he was quite nice about it.

I did notice that the noise margin went up to around 7dB, which is the target right? I mean, i have noticed that it did drop to 6.8dB before but still maintaining at 7 dB. Does that mean i should expect the noise margin to drop around 6 dB at night then? Is that still ok?

I also mentioned to him that the noise margin is kind of low at night around 4.8 dB at night, but he said it was ok as long as i didnt have any big problems? is he right?

Thank you

[Isitme]

That is looking good and he is right, the noise margin dropping a bit will make little difference as long as your line remains stable.