moving home questions again

[bigj2552]

hi guys..moved house last wk.....BT cant get my line up and going until 22nd aug :-(
Woman @ sky said phone them when line up and running, and they will get my broadband up and going within 3days - cause i was/am already a b/b/ customer with them.....is this true ?....or is it gonna be the 10 days thing again ?

another query ?

i have my old (3mths old) sky router from last house.....can i just connect that back up with same user/pass that came with it ?
or
will sky send out a brand new router / contract for new house ?

using wireless dongle to send this,,,man it sucks, really, really slow

cheers again...
johnny

[Scubbie]

Booking an appointment for a BT Openreach Engineer is something that Sky does every day for different customers. If she's said to call, then call when you have a telephone line.

As for the router, she advised you that you are already a Sky BB customer. This tells me that they know you already have a router. You will not be sent a new router for your new home.

[bigj2552]

thanks for reply.....

just need to wait n see ...hope your right.....router i got is working great ( 2304)

[Scubbie]

No problem. I appreciate that you would love everything to be connected promptly. Unfortunately all the line providers & ISPs have to book appointments with BT Openreach.

The only exceptions are the cable companies (i.e. Virgin) and Kingston Communications (Hull area) and a few small companies dotted around the country in mostly rural areas.

[bigj2552]

hi scubbie...
got my BT line connected today ......phoned up sky b/b......spoke to a hell of a nice guy called CAM ( upgrade team )....He said i was looking at around wed 31st aug for activation.....
but going on my past activation with sky, that might be sooner than 31st aug...hopefully......

have to go through DLM all over again lol....the joys

[Scubbie]

There is the Bank Holiday Weekend ahead, but I would strongly recommend that you connect you router sooner.

Sometimes the BTO Engineer will connect you early, but the connection might be intermittent before the official 'live' date.

[bigj2552]

might fire it up tomorrrow and leave it on......

by the way....i only moved 200yards from my old house......distance now from my exchange - 258mts....and its not going through flats, like my old home ( 6 in block ).
This flat is single and has its own seperate line coming in, so hoping i will get same or better connection speed than last home

bank holidays...arghhhhh.......dont say that....it might delay the activation or....it might get it up and going sooner

johnny......

[Scubbie]

This is the last Bank Holiday until Christmas, so make the most of it!

bank holidays...arghhhhh.......dont say that....it might delay the activation or....it might get it up and going sooner

So how long have you had this medical problem?

[bigj2552]

This is the last Bank Holiday until Christmas, so make the most of it!



So how long have you had this medical problem?

gotta think positive girl.......