Router reboots

[markm9]

Im currently attempting to d/load from a site using utorrent, i dont do this very often honest!!, anyway, since starting the d/load off my router has rebooted 4 times in the space of approx. 90 mins, ive noticed d/stream noise margin drops from 11-12db, down to 0db, before i started d/load of everything was fine, no disconnects, can anyone help me on this, stats are posted below.




System Up Time: 66:59:46
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 3463 6092 0 695 3638 00:00:36
LAN 0 0 0 0 0 00:00:00
WLAN 6833575 3982774 0 82595524 12987888 00:00:26
ADSL Link Downstream Upstream
Connection Speed 2496 kbps 960 kbps
Line Attenuation 58.0db 31.5db
Noise Margin 11.5db 7.0db

[Scubbie]

How is your router connected to your telephone line & what, if any, extensions do you have?

[markm9]

Hi Scubbie,my router is connected to master socked with filterplate attached, i only have 2 extensions running of that with house phone connected to one of them, this has only happened whilst d/loading today through utorrent.

[Scubbie]

Strange.

Is there any noise on the telephone (please use a corded telephone in the master socket, dial '1' and listen carefully)?

If all is clear, reboot your router and look at your connection stats again.

If it is still low, give Sky a call to see if they can reconfigure your line. You may need to make two or three calls in order to get someone who can actually do this. Post your stats after so that we can see whether they have done a good job as not all get it right.

If there is any noise on your line, recheck it with the router disconnected. If it is still there, then you have a line fault. Call whomever you pay your line rental to so that it can be repaired.

If the noise stops when the router is unplugged, then the filtered faceplate isn't working properly anymore.

[markm9]

Scubbie, router has rebooted again i seem to be only getting approx. 20 mins connection, i have altered speed on my d/load to 100kB/s, i have tried quiet line test seems ok, once d/load has stopped i'll monitor this here are me stats after another reboot.

System Up Time: 67:30:21
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 25697 40164 0 966 15897 00:06:34
LAN 0 0 0 0 0 00:00:00
WLAN 7111259 4146781 0 5563429 908228 00:06:26

ADSL Link Downstream Upstream
Connection Speed 2496 kbps 992 kbps
Line Attenuation 58.0db 31.5db
Noise Margin 12.0db 7.0db
Poll Interval: (secs)

[Scubbie]

I would be inclined to call Sky. ( 08442 414141 )

To me it sounds like there is a line fault or the router might be developing a fault.

If you are able to speak with someone who has access to the line statistics, they will be able to get an historical picture and hopefully pick up something that you and I can't see from those figures.