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This is a discussion on Snr within the Sky Broadband help forums, part of the Sky Broadband help and support category; Im capped at 8mb and know that for absolutely ages my line is capable of holding this speed at all ...
- 26-07-11, 07:41 PM #1
Im capped at 8mb and know that for absolutely ages my line is capable of holding this speed at all times of the day but recently i've noticed the noise margin dropping in the evening and i'm having to reset my router and then get slower speeds ie 6-7mb, been on to sky and they are telling me there is nothing wrong with my connection and thats what my line is capable of.
Now this has all tied in with a faulty power supply, i replaced the psu while on the phone to sky and still no change to my connection, but they still can't see that a week or so ago i wasn't having these issues and now i am any ideas?
- 26-07-11, 07:44 PM #2
- 26-07-11, 07:52 PM #3
Almost as good a response as the numpty on the phone just now!!
System Up Time: 0:35:21
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 5989 6793 0 0 0 0:33:46
LAN 762 83 0 0 0 0:35:21
WLAN 14136 12978 0 0 0 0:34:56
ADSL Link Downstream Upstream
Connection Speed 6784 kbps 796 kbps
Line Attenuation 43.0 db 24.2 db
Noise Margin 7.1 db 11.0 db
- 26-07-11, 08:14 PM #4
- 26-07-11, 08:20 PM #5
Sory but some of the stuff he was trying to tell me was a clear indication that i knew more about the sky service than he did!!!
- 26-07-11, 08:31 PM #6
- 26-07-11, 08:36 PM #7
Yes mate, thats what i thought, but there must be a reason why the noise margin is dropping, it is acting like it's all it will take but a week ago the stats would look like that but with a 8192 downstream at this time of day!!
- 26-07-11, 09:08 PM #8
- 26-07-11, 09:14 PM #9
Well done, all the info is there and still you struggle to give a useful response, were'nt you on the phone by any chance?
- 26-07-11, 09:19 PM #10