Keep getting frequent disconnects.

[emised]

Hi there guys, first time posting here.

Over the last couple of days, my sky broadband keeps cutting out.

The router internet symbol, flashes from green to the orange colour.

The problem first started on Thursday evening, and has continued ever since. I am not sure what to do so I thought I would post here.

Below are the router statistics:

System Up Time: 0:06:21
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 6908 9544 0 95 40 0:05:23
LAN 6450 6023 0 652 1512 0:06:21
WLAN 9011 6049 0 1625 536 0:05:56

ADSL Link Downstream Upstream
Connection Speed 1530 kbps 493 kbps
Line Attenuation 61.5 db 38.3 db
Noise Margin 9.1 db 11.5 db

This was taken from just after the last disconnect ~6 mins ago.

I appreciate your assistance and look forward to hearing an answer / some suggestions.

Kind regards.

[Isitme]

Call Sky and ask them to try your line on G.DMT (ADSL), this often is more stable on long lines than ADSL2+ which you are on now.

[emised]

Ahh ok, thanks for the fast response.

It has kept on happening today, this time the lights on the router haven't gone out. But it's just disconnected me. No-one else is connected to the router apart from my ethernet wired pc.

It's only happened from Friday and I'm concerned as to what the problem can be, is there anything that you can suggest from my end that I can have a look at before ringing sky?

[Isitme]

You can try plugging it into your Test socket, if you have one and leave it there for a while. You could also take the stats, use only the cable supplied by Sky and post them.-
How to test your ADSL in the Master Test Socket