Low SNR

[cooks]

Hi all I am currently on DLM (day 4) with Sky utp 20mb service and my router does not seem to be going any higher that 7000kbps even though my line attenuation is 30.5DB. My SNR is at 7.8DB but thought i would be getting at least 13-14MBps.Any ideas what the problem may be and why my SNR is so low thanks

[IWasNotTheEnemy]

Post full stats:

How to get your router statistics

And a more detailed description of your setup

[cooks]

Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN MER 34612 55315 0 9868836 47835162 7:46:30
LAN Up 3244 1661 0 822472 245394 6:18:32
WLAN Up 81093 67200 0 63824139 15144495 6:18:13

ADSL Link Downstream Upstream
Connection Speed 6970 kbps 765 kbps
Line Attenuation 30.5 dB 19.0 dB
Noise Margin 7.8 dB 16.1 dB

connect a laptop and desktop pc wirelessly.
thanks

[Isitme]

Plug into your Test socket if you have one and post your stats from there. Use only the ADSL cable and filter supplied by Sky.
How to test your ADSL in the Master Test Socket

[cooks]

no test socket in a new build flat with two extensions and using equipment supplied by sky.

[IWasNotTheEnemy]

no test socket in a new build flat with two extensions and using equipment supplied by sky.

This alone might be the cause of the issues

[cooks]

guess nothing can be done then just have to live with it!

[cooks]

if i ring sky can they just set my router to what it should be eg around 14-16mbps?

[IWasNotTheEnemy]

They can set the line but it won't reach it as the noise margin has no room for improvement

[cooks]

can the router have an affect on this?get no help from cst when i call.