Can I get faster than 8Mbps?

[JS92]

Sorry for the vague title... but as you would expect when you're paying for Sky's Unlimited package (16Mb when we signed up) and we only get around 8Mbps, I would like to know why we cant get max speeds, and if I can.

So I've heard of ADSL2+ and this allows faster than 8Mbps but Sky has to enable it for you (AFAIK), but along with this upgrade comes instability so I've heard.

Anyway, I was wondering if it was possible for me to receive this ADSL2+ service to increase our internet speeds.

Some info:
Connection Speed = 8189 kbps 798 kbps
Line Attenuation = 33.5 db 17.7 db
Noise Margin = 5.9 db 17.4 db

we are roughly 0.9/1mile(not direct) from the exchange, and the exchange is SamKnows - Broadband Availability - Milton Lee (WMMTL) Exchange

Thanks

[Exdee]

1) ADSL speeds are based on the quality of the line and your distance from the exchange. 16MB (20 now) is the maximum speed that Sky say their equipment in the exchange can pump out. This deteriorates as you move away from the exchange.
2) You are already on the ADSL2+ but your speed is a little slow for your attenuation (length of your line).
3) Post your stats from your test socket.

[JS92]

1) ADSL speeds are based on the quality of the line and your distance from the exchange. 16MB (20 now) is the maximum speed that Sky say their equipment in the exchange can pump out. This deteriorates as you move away from the exchange.
2) You are already on the ADSL2+ but your speed is a little slow for your attenuation (length of your line).
3) Post your stats from your test socket.

[IMG]http://helpforum.sky.com/t5/image/serverpage/image-id/93iF8DAC4C19356B0B9/image-size/original?v=mpbl-1&px=-1[IMG]

I dont mean to be a pain, but how exactly would I go about doing this?

Thanks =]

[Smithy99]

Remove the front of the master telephone socket (as shown in the pic above) and plug the router directly into the TEST socket beneath it, then get your stats again, hopefully, the stats will improve and then we can take it from there.

[JS92]

Remove the front of the master telephone socket (as shown in the pic above) and plug the router directly into the TEST socket beneath it, then get your stats again, hopefully, the stats will improve and then we can take it from there.

Ok, thanks will post results later when I get confirmation from family that I can temporarily disable the internet haha

[JS92]

Ok, so I have plugged the router into the master/test socket and taken the results:

Connection Speed = 8190 kbps 798 kbps
Line Attenuation = 32.5 db 17.3 db
Noise Margin = 13.8 db 17.8 db

[Exdee]

Plenty of room for improving your speed. Ideally you should have a filtered faceplate at your master socket and keep your router there.

Filtered faceplate:ADSL Nation LTD.
Tool required for connections: ADSL Nation LTD.

After you have your wiring sorted, a call to sky will sort your speed out.

[JS92]

Plenty of room for improving your speed. Ideally you should have a filtered faceplate at your master socket and keep your router there.

Filtered faceplate:ADSL Nation LTD.
Tool required for connections: ADSL Nation LTD.

After you have your wiring sorted, a call to sky will sort your speed out.

Thanks, although I dont think its possible to have the router next the master socket as we need the router close to the sky box for the new Anytime thing where it downloads films and programmes :/

But I think the phone call to Sky will help boost the speed, so thanks dude

[User05]

But I think the phone call to Sky will help boost the speed, so thanks dude

If you plan on moving the router back to an extension, then the speed will drop back down. Only call for it to be uncapped if you're planning on keeping it at the test socket and/or getting a filtered faceplate.

[Scubbie]

Thanks, although I dont think its possible to have the router next the master socket as we need the router close to the sky box for the new Anytime thing where it downloads films and programmes :/

But I think the phone call to Sky will help boost the speed, so thanks dude

You don't have to have the Sky router physically next to the Sky STB. There are some useful alternatives that we often mention on this forum.

These include:

• Long Ethernet cable
• Pair of HomePlugs
• Sky's WiFi dongle for the Sky STB
• WiFi Media Bridge