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new user
This is a discussion on new user within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, i am new to sky and have finished the 10 day dlm thingy without turning off the router, generally ...
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About LinkBacks- 17-05-11, 10:31 PM #1
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new user
Hi,
i am new to sky and have finished the 10 day dlm thingy
without turning off the router, generally whilst dlm was running download speeds were fine, but now after i have turned off the router im having problems.
During day hours (10am-1400hrs approx) my download speed is at approx 6900kb but in evenings its down to dial up speeds 80kb if im lucky hehe.
Any help would be appreciated. details are below.
Connection Speed
down 8128 kbps
up 448 kbps
Line Attenuation
down 23.0db
up 12.5db
Noise Margin
down 9.3db
up 26.0db
router is connected to the master socket
DLM started on 5th May and finnished on 15th
Advertisement- 17-05-11, 10:41 PM #2
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Re: new user
You're on Sky Connect - leave now as you'll never get it fixed
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Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket
- 17-05-11, 10:50 PM #3
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Re: new user
Hmm thats helpfull, You work for talktalk customer service ?
Originally Posted by IWasNotTheEnemy 
- 17-05-11, 11:05 PM #4
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- 17-05-11, 11:14 PM #5
Sky User Member
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Re: new user
No, I worked for Sky CST for 3 years. Go read the Connect threads on here and you'll see why I'm saying to leave
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Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket
- 17-05-11, 11:18 PM #6
Sky User Member
Exchange: TiptreeBroadband ISP: Sky ConnectRouter: Netgear V1 DG834GTSky TV: Sky+HD box
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Re: new user
Damn, yep thnx, i just read the connect threads, seems ive been conned by sky
, hopefully the chap at sky didnt lie about sky being installed in my local exchange in about 3 months lol
- 18-05-11, 12:10 AM #7
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Re: new user
Sky are currently rolling out their equipment to a lot of telephone exchanges. Unfortunately they don't like to make public the prospective dates when any individual exchange will be upgraded, so SamKnows doesn't post the information on their site.
PlusNet Fibre since Jan 2021
Previously Sky Fibre & Sky BB since 2010.
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