PPPOA test shows an error 200

[woody11]

Hi there
I have been a customer since 2007 however recently after talking to Sky aboout speed they are now doing DLM on my line for a 2nd time as it appears I am not getting the right speed.
However one thing I have noticed is that whilst my internet is connected & running fine - if I go onto the router stats page and hit the 'Sky Test' button, it does a PPPOA test but always brings back a 200 error.

Is this something to be concerned about???

It did this error even before DLM commenced.

Woody

[SOF006]

Hey, I get this error too. Its not only you. I am also having connection issues. (Mostly because of where my router is)(I have no control of where I put it)

[woody11]

Hi SOF006
Glad to know it's not just me.
I have my router in a telephone extension box in my lounge so that I can connect my Sky HD box.
I suppose I will just have to wait for DLM to finish and then perhaps try the PPPOA test from the master socket.
Woody

[fuzzy logic]

Hi there

However one thing I have noticed is that whilst my internet is connected & running fine - if I go onto the router stats page and hit the 'Sky Test' button, it does a PPPOA test but always brings back a 200 error.

Is this something to be concerned about???

It did this error even before DLM commenced.

Woody

No. If you have the White Netgear Sky router, then it makes the router attempt to connect using a test PPPoA login that doesn't work on Sky's LLU connections.

The test button makes the router attempt to connect with a username of "bt_test@startup_domain" and the password "cityhall". This test login no longer authenticates on Sky LLU (not sure if it ever did), although it should still work for Sky connect customers. On rare occasions it can be worth trying if your router won't establish a PPP connection after a reboot, as by trying a different login it may clear a stale session from sky's radius (authentication) server.

[woody11]

Cheers Fuzzy Logic.
Much appreciated.
Woody