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slow throughput (2Mb on 13Mb connection)
This is a discussion on slow throughput (2Mb on 13Mb connection) within the Sky Broadband help forums, part of the Sky Broadband help and support category; someone on my forum is on SKY LLu and reports slow throughput his stats are: ADSL Link Downstream Upstream Connection ...
- 07-04-11, 11:46 PM #1
slow throughput (2Mb on 13Mb connection)
someone on my forum is on SKY LLu and reports slow throughput
his stats are:
ADSL Link Downstream Upstream
Connection Speed 13309 kbps 1064 kbps
Line Attenuation 29 db 10 db
Noise Margin 7 db 7 db
he gets about 2Mbps on speedtesters... ping about 50ms
is sky having any problems on any exchanges?
thanks- Hardware - Netgear DG834Nv1
- Line Attenuation - 27.5db
- Sync Rate - 17,600k
- Noise Margin - 7db
- Latency - 28ms
Advertisement- 07-04-11, 11:52 PM #2
Re: slow throughput (2Mb on 13Mb connection)
Some exchanges are having on-going issues with the backhaul network. It is being upgraded, but this has been going on for some time.
Take a look here for more specific information:
Sky Service Status
If there are other issues going on, why not direct them to this forum?
PlusNet Fibre since Jan 2021
Previously Sky Fibre & Sky BB since 2010.
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The Following User Says Thank You to Scubbie For This Useful Post:
snadge (07-04-11)
- 07-04-11, 11:52 PM #3
Re: slow throughput (2Mb on 13Mb connection)
Check at Sky Service Status to check whether he's on one of the affected exchanges.
Other than that, I assume all the basics have been done? Wireless or ethernet for instance?
Edit: Scubbie got there first.
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The Following User Says Thank You to User05 For This Useful Post:
snadge (07-04-11)
- 07-04-11, 11:54 PM #4
Re: slow throughput (2Mb on 13Mb connection)
thanks for the help guys
will do- Hardware - Netgear DG834Nv1
- Line Attenuation - 27.5db
- Sync Rate - 17,600k
- Noise Margin - 7db
- Latency - 28ms
- 07-04-11, 11:56 PM #5
Re: slow throughput (2Mb on 13Mb connection)
i have told them to come on here but dunno if they have or not so thought I would make the effort too...
- Hardware - Netgear DG834Nv1
- Line Attenuation - 27.5db
- Sync Rate - 17,600k
- Noise Margin - 7db
- Latency - 28ms
- 08-04-11, 03:12 AM #6
Re: slow throughput (2Mb on 13Mb connection)
those exchange problems - seem a bit old , are they still problematic? how do you know when they are fixed?
- Hardware - Netgear DG834Nv1
- Line Attenuation - 27.5db
- Sync Rate - 17,600k
- Noise Margin - 7db
- Latency - 28ms
- 08-04-11, 09:26 AM #7
Re: slow throughput (2Mb on 13Mb connection)
PlusNet Fibre since Jan 2021
Previously Sky Fibre & Sky BB since 2010.
- 08-04-11, 02:02 PM #8
Re: slow throughput (2Mb on 13Mb connection)
someone on my forum is on SKY LLu and reports slow throughput
TomD
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