Problems since W7 install

[stevogums]

Ok just spoke to nice bloke from Sky called David form CST and after a ping test he has taken my ping down to 30/35 which is bets ive had for a long time, he said he would switch line off or freeze it so if any changes need doing i would have to phone up.
Here are final stats going to monitor this now for a few days and figers crosssed my ping will stay stable..
Once again thanks all
ppp0 Link encap:Point-Point Protocol
inet addr:90.211.62.213 P-t-P:87.87.254.133 Mask:255.255.255.255
UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
RX packets:7226 errors:0 dropped:0 overruns:0 frame:0
TX packets:4449 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:3
RX bytes:9293543 (8.8 MiB) TX bytes:1135242 (1.0 MiB)

Uptime 98057.29 96309.22
Wan up 97798.21 96061.41
adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 1
Channel: FAST, Upstream rate = 550 Kbps, Downstream rate = 5725 Kbps
Link Power State: L0
Mode: ADSL2
Channel: Fast
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 7.2 10.0
Attn(dB): 51.0 32.6
Pwr(dBm): 0.0 10.6
Max(Kbps): 6960 648
Rate (Kbps): 5725 550
G.dmt framing
K: 179(0) 18
R: 12 16
S: 1 8
D: 32 4
ADSL2 framing
MSGc: 59 66
B: 178 17
M: 1 8
T: 1 1
R: 12 16
S: 0.9947 7.9012
L: 1536 162
D: 32 4
Counters
SF: 17992 17157
SFErr: 0 1
RS: 1169536 147590
RSCorr: 244 0
RSUnCorr: 0 0

HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 3938818 378887
Data Cells: 199230 28508
Drop Cells: 0
Bit Errors: 0 0

ES: 355 1
SES: 192 0
UAS: 72 27
AS: 292

INP: 1.00 1.58
PER: 16.16 17.77
delay: 7.95 7.90
OR: 32.16 32.40

Bitswap: 37 7

Total time = 1 days 3 hours 14 min 17 sec
SF = 2928178
CRC = 12794
LOS = 3
LOF = 27
ES = 355
Latest 1 day time = 3 hours 14 min 17 sec
SF = 55718
CRC = 931
LOS = 3
LOF = 27
ES = 5
Latest 15 minutes time = 14 min 17 sec
SF = 50708
CRC = 931
LOS = 2
LOF = 18
ES = 2
Previous 15 minutes time = 15 min 0 sec
SF = 5010
CRC = 0
LOS = 1
LOF = 9
ES = 1
Previous 1 day time = 24 hours 0 sec
SF = 2872460
CRC = 11863
LOS = 0
LOF = 0
ES = 350
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
Showtime Drop Reason: 1
Last Retrain Reason: 1
ChipSet Vendor Id: GSPN:0x 10
ChipSet VersionNumber:
ChipSet SerialNumber:

[IWasNotTheEnemy]

Still on ADSL2

May find GDMT is better in the long run but see how you get on

[stevogums]

I asked the bloke if GDMT would be better and he said ADSL2 looked better from his end.
As you say i will monitor it for a week or so and then if its no better i will ring again and try it...
Does no harm to try try both options just hope they willing to do that for me without too much messing...Been lucky with decent staff up to now..

[IWasNotTheEnemy]

For longer lines I personally, when I worked for CST, found GDMT worked better in the long run. May give up 500kbps or so in speed but a better experience overall. That was just my opinion

[stevogums]

Well ive just phoned them back as Internet keeps dropping out completely now..
They have altered settings again ..So was told to monitor for 24hrs..
I think when im nursing a Guinness hangover tomorrow im getting a ring back...
Will suggest the GDMT option..
The lady i spoke to said she could alter it from adsl2 to gdmt but didnt want to go over the guys from CST...
Whats weird is every time i try to run a globalspeed test to test my ping the connection is lost when it trys to test upload and i have to restart PC...
Can of worms comes to mind...

[Isitme]

It has just been put back on what you were on previously, ie, Fast path on ADSL2. It failed then and will fail again. I did not think Sky used ADSL2 officially, there does not seem to be much point in it. It uses the same frequencies as G.DMT, although it uses some kind of compression to give a higher possible speed, there is no reason to use it where ADSL2+ is available. It is more likely to cause problems.

Call back and ask them to put it on G.DMT

[stevogums]

How weirds that just done another check and they have put me on G.DMT...didnt ask them to..

inet addr:90.218.49.71 P-t-P:87.87.254.133 Mask:255.255.255.255
UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
RX packets:70756 errors:0 dropped:0 overruns:0 frame:0
TX packets:61670 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:3
RX bytes:46602048 (44.4 MiB) TX bytes:16722594 (15.9 MiB)

Uptime 103083.94 101192.25
Wan up 99981.89 98191.70
adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 1
Channel: INTR, Upstream rate = 608 Kbps, Downstream rate = 5120 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 9.8 18.0
Attn(dB): 50.0 31.5
Pwr(dBm): 19.8 12.5
Max(Kbps): 6368 1088
Rate (Kbps): 5120 608
G.dmt framing
K: 161(0) 20
R: 16 16
S: 1 8
D: 32 4
ADSL2 framing
MSGc: 59 66
B: 178 17
M: 1 8
T: 1 1
R: 12 16
S: 0.9947 7.9012
L: 1536 162
D: 32 4
Counters
SF: 184256 184256
SFErr: 4 0
RS: 12529438 1565173
RSCorr: 1053 2
RSUnCorr: 74 0

HEC: 4 0
OCD: 0 0
LCD: 0 0
Total Cells: 37824956 0
Data Cells: 1032448 0
Drop Cells: 0
Bit Errors: 0 0

ES: 365 1
SES: 193 0
UAS: 89 27
AS: 3133

INP: 1.00 1.58
PER: 16.16 17.77
delay: 7.95 7.90
OR: 32.16 32.40

Bitswap: 0 0

Total time = 1 days 4 hours 38 min 3 sec
SF = 3311036
CRC = 532
LOS = 4
LOF = 36
ES = 365
Latest 1 day time = 4 hours 38 min 3 sec
SF = 847223
CRC = 505
LOS = 4
LOF = 36
ES = 15
Latest 15 minutes time = 8 min 3 sec
SF = 28379
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 15 min 0 sec
SF = 52982
CRC = 3
LOS = 0
LOF = 0
ES = 3
Previous 1 day time = 24 hours 0 sec
SF = 2463813
CRC = 27
LOS = 0
LOF = 0
ES = 350
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 52923
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 49972
CRC = 1
LOS = 1
LOF = 9
ES = 2
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 2
Showtime Drop Reason: 1
Last Retrain Reason: 1
ChipSet Vendor Id: GSPN:0x 8
ChipSet VersionNumber: 0x 8
ChipSet SerialNumber:

[Isitme]

Reboot your router, you may get a bit more and it will clear the errors you are showing. This will enable you to see how the new connection is performing..

[stevogums]

Sorry to say problems have come back...Really stuck on whats the matter now...
Since last time i was on after numerous resets and calls to Sky im having intermittant problems again..
Connection is ok for 2 days then goes slow again ,but on router stats it never changes it down and up Upstream rate = 608 Kbps, Downstream rate = 5120 Kbps
Which should be ok but the net itself is soooo slow on the refresh of pages..
Im using google chrome as advised and its same as IE very slow on the refresh..
Weird thing is ive tested the download and its ok tested it on steam and other filed and they max out at 5Mb plus...
Rang yesterday and girl i spoke too got me to reset modem (not hard reset ) and clear my history also restart pc i did this and connection went back to good on web...Today its back to go slow..
I did ask the girl at the other end did she reset anything and she said no..
This is what i cannot work out now..Not sure if its modem or hardware on my side or W7 os...
Im going to have to calll again today...
heres stats as of today

ppp0 Link encap:Point-Point Protocol
inet addr:90.214.46.110 P-t-P:87.87.254.133 Mask:255.255.255.255
UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
RX packets:2822 errors:0 dropped:0 overruns:0 frame:0
TX packets:2913 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:3
RX bytes:1835499 (1.7 MiB) TX bytes:950058 (927.7 KiB)

Uptime 501.32 476.08
Wan up 119.51 106.53
adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 8000
Channel: INTR, Upstream rate = 608 Kbps, Downstream rate = 5120 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 9.4 18.0
Attn(dB): 51.0 31.5
Pwr(dBm): 19.8 12.5
Max(Kbps): 6304 1088
Rate (Kbps): 5120 608
G.dmt framing
K: 161(0) 20
R: 16 16
S: 1 8
D: 32 4
ADSL2 framing
MSGc: 1 1
B: 161 20
M: 1 8
T: 1 1
R: 16 16
S: 1.0987 8.7619
L: 1296 168
D: 32 4
Counters
SF: 26254 26253
SFErr: 0 0
RS: 1785302 222147
RSCorr: 164 0
RSUnCorr: 0 0

HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 5389905 0
Data Cells: 40601 0
Drop Cells: 0
Bit Errors: 0 0

ES: 0 0
SES: 0 0
UAS: 35 0
AS: 446

INP: 1.58 1.52
PER: 1.92 1.91
delay: 8.79 8.76
OR: 29.12 29.21

Bitswap: 0 0

Total time = 8 min 20 sec
SF = 26254
CRC = 0
LOS = 0
LOF = 0
ES = 0
Latest 1 day time = 8 min 20 sec
SF = 26254
CRC = 0
LOS = 0
LOF = 0
ES = 0
Latest 15 minutes time = 8 min 20 sec
SF = 26254
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
Showtime Drop Reason: 8000
Last Retrain Reason: 8000
ChipSet Vendor Id: GSPN:0x 8
ChipSet VersionNumber: 0x 8
ChipSet SerialNumber:

[Exdee]

Uptime 501.32 476.08
Wan up 119.51 106.53

You did loose sync to the exchange. But you have been in sync since the past 4 days. How are you connected to your pc? Wired\wireless? Have you got any other machines to check your internet on? This is to rectify whether the problem lies within your computer or your broadband.