DLM Not Started - Line Active for 6 Days

[pat46]

Hi...Cresswell80

I was in the same situation as you..My broadband was activated on the 4th..
I rang sky this morning asking about DLM and they started it as I was on the phone..
Even watched it start on my router stats page as I spoke to them...

i just rang and i spoke to a lovely lady who was really helpfull,and said my DLM hadnt started(activated on the 4th) but would keep a eye on it today and would call me back today or tommrow and confirm when it will start.fantatic customer service and the lady had a lovely voice aswell

[cresswell80]

pretty good service pat46!

I called up again and the guy on the phone said that his system said that DLM is currently managing my line...

Still no change on the stats though, and mysky status still says "Line testing is not currently in progress."

[cresswell80]

this looks more like it:

Connection Speed 16382 kbps 945 kbps
Line Attenuation 14.5db 8.9db
Noise Margin 11.4db 9.0db

still room for improvement on speed too I would have thought, at noise margin of 11.4db?

[pat46]

DLM kicked in overnight and my speed has gone from 4 mg to 16mg

speedtest.net says im on 14mg,TBH im happy with what i have now

see below......

ADSL Link Downstream Upstream
Connection Speed 16376 kbps 945 kbps
Line Attenuation 25.0db 14.1db
Noise Margin 7.6db 8.1db

[Sebby]

this looks more like it:

Connection Speed 16382 kbps 945 kbps
Line Attenuation 14.5db 8.9db
Noise Margin 11.4db 9.0db

still room for improvement on speed too I would have thought, at noise margin of 11.4db?

I'm not sure if it's a coincidence, but DLM did start on mine, although it got stuck after the first night with a similar noise margin. It never did sort itself and I'm still trying to sort with Sky.

[Scubbie]

Glad to see that for both of you DLM finally appears to be working.

For cresswell80: Yes things still have room for improvement with that noise margin. If you are not already doing so, could you use the test socket.

For pat46: The difference in the figures is due to conversion factor from kbps to Mb/s, overheads & the fact that you are comparing actual connection rate with what a site reports back with delays in between.

[pat46]

The difference in the figures is due to conversion factor from kbps to Mb/s, overheads & the fact that you are comparing actual connection rate with what a site reports back with delays in between

Thanks Scubbie for that info i didnt realise that until now

[il_dottore]

I recently migrated to Sky Unlimited on the 7th March

My speeds started on the 4095kbps downstream like everyone else. And funnily enough my stats changed this morning to the same down/up as you guys, although mysky doesn't show any record of DLM starting yet?

Downstream 16383 kbps / Upstream 945 kbps
Line Attenuation 18.5db / 11.1 db
Noise margin 7.4db / 15.4

[User05]

Mysky's information regarding DLM is usually miles behind. It's active if the line re-syncs between the hours of 1-6am.

[pat46]

I recently migrated to Sky Unlimited on the 7th March

My speeds started on the 4095kbps downstream like everyone else. And funnily enough my stats changed this morning to the same down/up as you guys, although mysky doesn't show any record of DLM starting yet?

Downstream 16383 kbps / Upstream 945 kbps
Line Attenuation 18.5db / 11.1 db
Noise margin 7.4db / 15.4

i rang sky yesterday to ask them to start testing. funny how a few peeps DLM kicked in this morning,probaly down to a fair few calls they must have recived.nothing like a bit of people power