lost speed since coming back from holiday

[burnie]

hi guys had help and advice a few times on here so hopefully you can sort me out again.
switched off my router for a few weeks when on hloiday and on my return i switched it on again, checked my stats and everything was as before.
Connection Speed 16381 kbps 765 kbps
Line Attenuation 29 db 15 db
Noise Margin 7 db 15 db
above stats are only copy i have, the upload was over 900 kbps

checked it today and i have lost over 1500 kilobits ps
stats are now
Connection Speed 14668 kbps 944 kbps
Line Attenuation 29 db 16 db
Noise Margin 10 db 11 db

is there anything i can do before doing the dreaded call to sky
cheers for help.

[IWasNotTheEnemy]

Plug in the test socket assuming you have one. Looks like you've been through DLM as your upstream has increased. Does it make that much of a difference in real world use, though?

[burnie]

done all the steps i have done before and my upstream has been that speed for months though

[Isitme]

You might find that DLM is still running, you have enough noise margin in hand to get your speed back.

It is possible if you switched your router off while you were away, DLM thought there was a problem and kicked in again. Check your account and see if your line is training.

[burnie]

checked my account and this what it says:
Line connection testing completed on 11/10/2010

Download Speed
Your connection has been set to a download speed of up to
16.0Mb (16384Kb)

Upload Speed
Your connection has been set to an upload speed of up to
1.0Mb (1024Kb)

[IWasNotTheEnemy]

Then something else is the issue...hmmm

[Isitme]

If that is correct, you should get your speed back by rebooting. Try a full resync by switching of the power to the router for a minute then back on again.

[burnie]

rebooted and gained most of it back, maybe leave it for a few days to see if it settles
Connection Speed 15765 kbps 944 kbps
Line Attenuation 29 db 5 db
Noise Margin 7 db 11 db

[Isitme]

You might find your noise margin is higher in the morning, if it is a reboot will probably get more back, but it may drop out when the noise increases in the evening.