Lost speed with move to SVBN

[simonmpoulton]

The benefit of the SVBN is pretty simple - it's cheaper for sky to supply the phone and broadband all from there own equipment, whether that is any good for the customer is up for debate.

[mi3fbt]

Not always the way it works... I have seen one or two customers that have bb on svbn but have line either non svbn or bt line rental.... if they have migrated you to the svbn network then to set the line up is alot different... it works on profiles rather than manually configuring the line... But even still, there should not be any loss of speed if your line can handle it, and why CST sent an engineer to the cabinet is beyond me.... Get back through to Tier 1 and get thenm to get CST back on the case... Even ask is there anyone there that can attempt to configure the line at a tier 1 level.. If they ask you to do ts then just go with it, get your microfilter into the test socket (if you have one) and they will see if the line can be configured... 9 times out of 10 the line can be configured to a faster speed...
Hope that helps

P.S the svbn servers are absolute crud......

[SkyCST]

I have seen one or two customers that have bb on svbn but have line either non svbn or bt line renta

Not possible as SVBN runs off ISAM which takes tie pairs for both voice and data.

The SVBN Isams arent really too bad, the profiling rather than configuring is kinda poor as doesnt give us a lot of give.

To be honest all this talk about "DLM isnt on my line" is probably incorrect.
I touch maybe 50lines a day and almost all of those have DLM on unless in the last day or two it has been suspended for manual configuration.

DLM automatically jumps back on the line like a week or two its taken off.

[SkyCST]

Oh yea,
As far as the guy that suggested a TPS......WTF Are you on about man?

Thats madness.

[buddbuttocks]

DLM automatically jumps back on the line like a week or two its taken off.

Not as far as I'm aware, if it's manually suspended it stays that way indefinitely.

[I_Hate_Sky_Awnsers]

Not as far as I'm aware, if it's manually suspended it stays that way indefinitely.

I agree

As far as I was aware it wouldn't do anything if it was suspended.

[gorebrush]

I've just read this thread.

Given that I've taken Sky Talk and am a new customer to Sky Talk - it rather looks like I'll be on SVBN. Am I doomed?

[Exdee]

I've just read this thread.

Given that I've taken Sky Talk and am a new customer to Sky Talk - it rather looks like I'll be on SVBN. Am I doomed?

Not necessarily. It depends what equipment is free/installed in your exchange.

[mi3fbt]

ADSL Link Downstream Upstream
Connection Speed 16141 kbps 1150 kbps
Line Attenuation 27 db 13 db
Noise Margin 7 db 6 db

To be honest, you really should not notice any difference in browsing speed. But from what i can see There is nothing there that can or should restrict you from achieving the full 18 Mbps. Unless there is something in the actual exchange causing the issue that Openreach have missed (believe me i have seen this happen loads of times)... Ask CST to run a SELT test as well as their own test as i would tend to agree with you, there is something there that is stopping that speed from going up...

[LooieENG]

how do you know if you're on SBVN?

Could this be related? http://www.skyuser.co.uk/forum/sky-b...tml#post346811