Wireless ok, wired doesn't allow viewing of webpages

[Amykate]

Hello all,

Only recently signed up to sky, everything is mainly alright except one thing, and I hope you will be able to help me...

Everything connected correctly, I can browse the web on my ipod touch wirelessly fine, but on my desktop PC - I can't, i.e. though the wired connection.

Desktop CAN ping google.com, CAN connect to MSN

Desktop CAN'T view websites (IE, safari, firefox, chrome), working off-line is NOT selected,

I've tried manually assigning IP addresses, I've turned off all firewalls, I've prodded every setting to do with tcp/ip I can find but all to no avail

Has anyone got any ideas at all? This is driving me mad,

Thanks all,

Amy

[dms05]

Is the LAN adaptor actually active (ie not disabled)? Have you activated AUTO for DHCP on the LAN connection? Are you using a Patch and not a Crossover LAN cable?

[Isitme]

Try downloading and running -
Download WinSockFix 1.1.0.13 - WinSockFix - A free Winsock/Tcp repair utility - Softpedia

[Amykate]

Is the LAN adaptor actually active (ie not disabled)?

If you mean, is the network card working correctly then, yes, there is no error dispalyed in device manager against the network card,

Or are you refering to something else?

Have you activated AUTO for DHCP on the LAN connection?

I don't think so... how do I do that? Only recently upgraded to Vista, not quite got to grips to where all the settings are

Are you using a Patch and not a Crossover LAN cable?

Regular network cable from the router to the PC - the one that came with it,

As the machine CAN access the internet I think the router and set up is ok, it's just http that's broken

Thanks

Amy

[dms05]

On your desktop open your browser and in the address bar type:

192.168.0.1

then press Enter key. What happens? You should get a pop-up asking for User name and Password (these are: admin / sky and if you enter them you should get the router Set Up page).

If you can do this the problem isn't the cable or the LAN card!

[Amykate]

On your desktop open your browser and in the address bar type:

192.168.0.1

then press Enter key. What happens? You should get a pop-up asking for User name and Password (these are: admin / sky and if you enter them you should get the router Set Up page).

If you can do this the problem isn't the cable or the LAN card!

I get an error when I do that on the machine, can't get to that page.

Wonder if I can ping it though... will try when I get home

Amy

[dms05]

That suggests the Desktop has a problem with either the cable (but it should be OK as it's the original) or the LAN Card.

If you can try RUN from the Start Menu then type CMD and when the box appears type ipconfig /all (gap between g /) as this should tell you all your settings for the LAN and WiFi. Paste the results here.

[User05]

I get an error when I do that on the machine, can't get to that page.

Wonder if I can ping it though... will try when I get home

Amy

If you can ping google.com with 0% loss then you'll almost certainly get 0% loss whilst pinging the default gateway also. If not, then ping 127.0.0.1 and post the results.

What firewall do you actually have?

[Isitme]

Have you tried the Winsock fix?

If this does not help start in Safe Mode with Networking, try to go on line. If you can, it indicates that your security software is blocking you.