(Unofficial) FAQ - Sky Connect Users

[steve16751]

Where did you get your Mac Code from was it from the bottom of the router or router maintenance page

[wally10]

Ive done it now steve thanks



thats my current speed shocking if you ask me even vo its peak time im not even getting 1mb yet im paying £17 a month for 8mb yes i know you never get that i think in my area max is 6mb but them speeds are shocking surely sky are breeching my contract in some way.My speed at this time of day have been like that for 3 weeks now

[yunorisson]

Ive done it now steve thanks



thats my current speed shocking if you ask me even vo its peak time im not even getting 1mb yet im paying £17 a month for 8mb yes i know you never get that i think in my area max is 6mb but them speeds are shocking surely sky are breeching my contract in some way.My speed at this time of day have been like that for 3 weeks now

Wally

Forget about the breaching of contracts (total waste of time) please take my advice, ditch Sky Connect asap, their service, especially after 5pm is dire and has been for around 9 months to a year.

Look to migrate to NewNet or IDNet for a superior ISP service. If you take this advice your problem will be solved, simples!

[wally10]

Thing is vo mate in my area everything seem to be 3rd party like sky go through bt to get me my broadband so they try blaiming bt wont this be the same for the 2 isp you have suggested

trust me i wont rid but dont wana change only to find same problem happning

[steve16751]

Sky will not except Speedtest.net as any use it has to be Bt speed test My last post Where did you get your Mac Code from was it from the bottom of the router or router maintenance page you can get it from your router by follow link

How to get your router statistics

on the Maintenance page look for Lan port Mac Address
thats is what you need

[wally10]

Steve ive done the bt speed test

results were DSL connection rate down 5900kbs/up 448kbs
ip profile for my line 5000kbs
actual ip throughput achived 375kbs

not 100% sure wot all that means.All i know is my speeds at this time of day are a joke

[yunorisson]

Thing is vo mate in my area everything seem to be 3rd party like sky go through bt to get me my broadband so they try blaiming bt wont this be the same for the 2 isp you have suggested

trust me i wont rid but dont wana change only to find same problem happning

Wally, Wally

Please, please, take my advice, you will not have the same problem happening.

Take a look at the IDNet forum IDNetters Forums - Index and see how happy their customers are. A lot have recently changed to ADSL2+ and are having slight teething problems but those of us who cannot get on to ADSL2+ are having a great time.

IDNet have a monthly contract, no throttling of ANY description 24/7, excellent one ring UK tech support. If you pay yearly it is considerably cheaper but still with the 30 day contract.

If you cannot get LLU then IDNet is THE best, give it a try. You will not be disappointed.

Get shot of Sky Connect NOW!

[steve16751]

Hi left you some ideas on link reply on this thread so can keep altogether

http://www.skyuser.co.uk/forum/speed...ect-speed.html

Hi yunorisson at the moment Sky connect is changing and is gradually improving which is a good thing

[yunorisson]

Hi left you some ideas on link reply on this thread so can keep altogether

Hi yunorisson at the moment Sky connect is changing and is gradually improving which is a good thing

Hi Steve, Hope you are well?

Looking at your speeds they were achieved in the early hours of the morning (0 3.30). I am getting 7Mb virtually 24/7 with IDNet. No throttling etc etc.

If you are happy with the situation then so be it. However, if someone requires a positive 24/7 result from an ISP then IDNet is the way to go

[wally10]

yuno ive just check that idnet and at moment its not in my area propley yet the package i can get only as a 5gb a month download limit