Sky Connect Broadband - Are you being slowed down?

[davedarave01uk]

Thats the problem it's not just those hours it's all day long.
As I like my online gaming I like to play most days when off work which I cannot do for certain games I like playing online
Pretty glad Resident Evil 5 has just come out as the connection can handle co-op play on that just.
According to most sites I should be hitting 1.5Mbps
Now BT said that when I joined them but I ended up getting over 2mbps
Sky said I would be getting 3.5Mbps I'm hardly hitting 0.5kbsp on Sky all day.

This is what Ive been getting since the first time I posted


I'm not gonna pay £10-17 for that when it's not fitting my needs.

[steve16751]

davedarave01uk
Have you tried the Bt Performance Tester copy it and paste and put on your next post Sky tech will tell you to run tests on the Bt performance tester and that way you can see the exact speed and background info have a look at my last test on 16/03/09 at 10:15pm

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 4096 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 3500 kbps
Actual IP throughput achieved during the test was - 886 kbps

[IWasNotTheEnemy]

mine just now...

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 5440 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 4500 kbps
Actual IP throughput achieved during the test was - 4158 kbps

[steve16751]

Pleased with that 17/03/09 17:24

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 4096 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 3500 kbps
Actual IP throughput achieved during the test was - 3055 kbp

IAmNotTheEnemy they look good pleased for you

[IWasNotTheEnemy]

yours looking alright tonight too Steve...

[steve16751]

Test1 comprises of Best Effort Test: -provides background information. 17/03/09 21:12
Your DSL connection rate: 4096 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 3500 kbps
Actual IP throughput achieved during the test was - 38 kbps

This test was not conclusive and further testing is required.

Please wait whilst you are redirected to undertake a second test.
You now have two choices-

1. If you wish to carry out further tests and you are competent to make changes to your ADSL system configuration, then please click on 'Continue' button.

2. If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.
What can I say I have not used connection since last result

[Smiffy71]

Hello,

I joined Sky Connect some 10 days ago, all seemed well, speeds during the day were the fastest I had seen 7000 Kbps + then in the evening it would go down to maybe 150 Kbps. Tonight speedtest.net cannot even run a test.

I spoke to Sky several times there Customer Support was really good, they listened and went and tried to find out, initially they told me to wait for 10 days for the settling down period, this I did, and like I said the speeds I get now are non existent. This evening I rang them, told them about you fellas and what you have all been saying and they said yes there is an issue with BT slowing things down, they were aware of this forum and all that is on here is correct, they have no intention of updating any more exchanges (Sky don't) so therefore I have sadly had to obtain my MAC code and consider changing to the Company (BT) who have done all this.

Surely in this day and age this is a disgusting ploy from one national company to affect the customer base of another national company and should not be accepted. If you go to the BT website they even mention change to us from Sky and see super duper speeds. It takes the proverbial biscuit and is completely disgraceful.

Cheers

Smiffy

[sparkey]

Lol think your lines are slow look at this speed 7kbps




Results Image not loaded

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 7150 kbps
Actual IP throughput achieved during the test was - 7 kbps

This test was not conclusive and further testing is required.

Please wait whilst you are redirected to undertake a second test.
You now have two choices-

1. If you wish to carry out further tests and you are competent to make changes to your ADSL system configuration, then please click on 'Continue' button.

2. If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.

[Isitme]

This evening I rang them, told them about you fellas and what you have all been saying and they said yes there is an issue with BT slowing things down

True to an extent, but BT are only doing this on Sky's instructions as they do not want to pay for more capacity. Sky are being very sneaky telling their users it is BT's fault when it is not. If you read through this very long thread you will find many instances of this.

[Smiffy71]

Well whatever it is, it is unusable, and so I am changing, just looked and BT with calls and line rental and unlimited is only around a fiver more, so probably will go with that, still pretty miffed. If Sky are doing that then they deserve all the problems that they are going to get, you could slow peoples usage at certain times but to do so at 8:30 in the evening is completely ridiculous. As an aside Sky HD is superb an the fella on the phone told me about 3DTV and that sounded quite cool, 3 years or so away though.