Sky Connect Broadband - Are you being slowed down?

[PaulSky]

Once you are there you are there and can move to whatever package you wish (except connect obviously). As to timescaling it depends on BT I would think as you may have to be moved onto Sky equipment at the exchange itself so I don't know where the minutes quote came from, unless someone else knows otherwise I would think hours would be the best you could hope for.

[paulo de muchi]

Once you are there you are there and can move to whatever package you wish (except connect obviously). As to timescaling it depends on BT I would think as you may have to be moved onto Sky equipment at the exchange itself so I don't know where the minutes quote came from, unless someone else knows otherwise I would think hours would be the best you could hope for.

Thanking you. I'm at work now, and away for the weekend so will check back Sunday night and let you guys know if this is the end of this saga for at least one handcuffed connect customer.

ta ta

[Gazz380]

HA was speaking to a BT engineer doing work for us, said to him check my exchange for me

Exchange Status Checker
Results: Whitehead Code: NIWD
County: Northern Ireland
Enabled: 07 Jan 2004
Market: 1

Virtual paths: Red

BT is reporting that some of the virtual paths at this exchange are not operating within BT Wholesale's planning guidance, although they are still operating within the product specification.

The ETA fix time is: 06 Mar 09

Record last updated: 02 Mar 09


I shall have to chat with BT!

[paulo de muchi]

HA was speaking to a BT engineer doing work for us, said to him check my exchange for me

Exchange Status Checker
Results: Whitehead Code: NIWD
County: Northern Ireland
Enabled: 07 Jan 2004
Market: 1

Virtual paths: Red

BT is reporting that some of the virtual paths at this exchange are not operating within BT Wholesale's planning guidance, although they are still operating within the product specification.

The ETA fix time is: 06 Mar 09

Record last updated: 02 Mar 09


I shall have to chat with BT!

Chap,

I always find this an interesting read.

Although as I found today exchanges showing red doesn't mean Sky won't upgrade capacity to enable the transition to LLU. Unless of course there is no LLU.....

Hope you get it sorted.

ta ta
paulo

[Devil_Spawn]

why on earth isnt my exchange on that list. it's been over capacity for atleast a year!

edit: wtf, its gone green on the exchange checker

[steve16751]

paulo de muchi
Hi great result and good bit of reading. I agree always keep the faith
Well another test Bt speed tester 17:45. At last the message has gone from the 9/03/09 could not use Bt speed tester stared to work again today

Unexpected result received when querying the network to find your services connection details. Please try again shortly, but if this problem persists raise the issue with your service provider.

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 4224 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 3500 kbps
Actual IP throughput achieved during the test was - 2619 kbps

IAmNotTheEnemy 1, 10, 100, even 1000 Customers the
point is if you are one of them you feel let down. Thanks for the input though

[Smithy99]

IAmNotTheEnemy 1, 10, 100, even 1000 Customers the
point is if you are one of them you feel let down. Thanks for the input though

The point is, you feel let down but continue to pay for the service. Saying that for £5 you wont do any better, for £5 you should be haoppy you get anything.

[steve16751]

Smithy99
I would get Base £0 Mid £5. Max £10. oh forgot no LLU

The point is, you feel let down but continue to pay for the service.Saying that for £5 you wont do any better for £5 you should be haoppy you get anything

I don`t remember saying for £5 you wont do any better

The problem stems from being told LLU in the exchange within six months. ok that is about me. But the idea of this thread is to help connect Customers who are having problems and to assist them. A lot of LLU Customers were on connect at sometime and understand the problems that occur with connect. Their input and experience are a huge benefit as a connect Customer I thank them

[Smithy99]

You're not saying that, I am, for £5 you won't do any better, at that price I understand why you don't move.

What will you do if it goes up to the normal £17?

[paulo de muchi]

Ok, this is getting really weird. So a couple of posts back you'll see I checked Skys availability checker and to my amazement discovered mid max and base were available. I was placed on connect due to no space at the exchange.

So I checked skys order tracker and sure enough my order for mid is progressing and will be completed on 23/3. Now here it gets weird. I just use the availability checker one more time for interests sake and boom. The only package available is Connect?! Surely there wasn't only one 'slot' available and I took it? I've now got a nervy wait coming up. In the meantime, what does anything think? Can anyone more in the know reassure me?

Ta ta.