Sky Connect Broadband - Are you being slowed down?

[yunorisson]

MACs are only effective for 30 days, after that you have to apply for another one.

Thanks for the info. I am not completely daft, yet. I am totally aware that they are effective for 30 days.

I merely stated that I will wait for the overall situation to change to my advantage in the future.

[yunorisson]

you are within your rights to leave sky if you have provided BT Speedtests and the prove your service is unacceptable! i did a similar thing with virgin media. Newnet S (20gb one) for £20 looks promising! i may look into it, does anyone know who there parent reseller is?

Anyone can leave when ever you choose. My point is, if you leave within contract you pay the outstanding months to extricate yourself which I am not prepared to do at my present liability cost of £170.00!!

Go with NewNet, absolutely superb service at a reasonable cost.

[Isitme]

Newnet actually have some unbundled exchanges, most in Hampshire I think, if you are in that area they might be worth a look.- 24meg broadband (24 meg) from NewNet

Their other packages are all BT's ADSLMax, so moving could be a case of frying pan to fire.

It is interesting Newnet want £0.69 a Gb for extra usage. It gives you an idea how lowly Connect is priced. No wonder Sky have got themselves in trouble.

[colonelsun]

colonelsun
Hi keep the faith. Did you get any luck with that telephone number. anyway good to see your voicing your opinion again as you know any view connect Customers provide is alway`s helpful. Look after yourself.
Steve

Steve....you're a great support....along with anybody else who has replied to my posts....it's a pity SKY aren't as concerned.

No....being disabled has no effect on the kind of service i receive as regards to my broadband. Apparently the speed slowdown is absolutely nothing to do with SKY, or BT come to that, i slammed down the phone when the Sky rep hinted that maybe i was brain damaged in some way and had problems understanding broadband delivery in the U.K.

There's no sign of LLU at my exchange yet and a search of broadband providers threw out the usual suspects: Virgin, Sky & Tiscali...oddly not AOL. Four years ago i did have satellite broadband but that company seems not to exist anymore.

Thanks to these forums i've heard about New Net so i think i'll migrate over to them when my Sky contract is at an end....though i will have to get some guarantee that i'm not just signing up for yet another rebranded BT product.

Thanks for your time & concern.

[yunorisson]

Steve....you're a great support....along with anybody else who has replied to my posts....it's a pity SKY aren't as concerned.

No....being disabled has no effect on the kind of service i receive as regards to my broadband. Apparently the speed slowdown is absolutely nothing to do with SKY, or BT come to that, i slammed down the phone when the Sky rep hinted that maybe i was brain damaged in some way and had problems understanding broadband delivery in the U.K.

There's no sign of LLU at my exchange yet and a search of broadband providers threw out the usual suspects: Virgin, Sky & Tiscali...oddly not AOL. Four years ago i did have satellite broadband but that company seems not to exist anymore.

Thanks to these forums i've heard about New Net so i think i'll migrate over to them when my Sky contract is at an end....though i will have to get some guarantee that i'm not just signing up for yet another rebranded BT product.

Thanks for your time & concern.

The NewNet product (as I type) cannot be compared to the diabolical evening service we are currently receiving from Sky. Another plus is a total, not hit and miss, UK tech support and Customer Service.

[Isitme]

Newnet do supply a re-branded product unless you are in Hampshire, but as the Benny Hill fan () points out, give a far better service. Although the amount of bandwidth is restricted, the connection is not throttled. They charge an economic price and can pay BT for it.

Plusnet are probably worth a look. I was with them for years and had very little to complain about. They have a very good support forum and seem to get complaints to BT solved much quicker than Sky.

[dazzler]

Not to rub it in, but purely FYI

I migrated to O2 today and its blazing even after 6pm

Oh how i've missed you

[IWasNotTheEnemy]

^ you LLU'd now?

[Smithy99]

They have a very good support forum and seem to get complaints to BT solved much quicker than Sky.

That's because they are BT, well owned by them anyway

[Isitme]

That's because they are BT, well owned by them anyway

No it's not. Their relations with BT were very good, even before the take-over. The service was expected to deteriorate when they were taken over, but apparently it didn't. The only reason I left was 'price', they just could not compete with what Sky was offering for £5 a month. I had an immediate saving of £10 a month, which was not to be sneezed at when you depend on pensions.