Sky Connect Broadband - Are you being slowed down?

[IWasNotTheEnemy]

that too...

[steve16751]

Thats not including the connect Customers who do not know of this site add them to the connect Customers who have given up trying to have their issue resolved also adding

There are probably hundreds who don't realize their connection is dire because they don't know any better.

I would say many hundreds even thousands The way Sky are advertising connect ringing up and saying you can now join Sky BB with our Sky Max connect

[Gazz380]

thought this thread was to die?

[skmo]

After reading thru these posts, i realised that staying on connect for my needs is useless, so im off to o2 rang them this afternoon, as i did sky for mac key, no reason to pay £17 for 512k. and a super slow net.

[steve16751]

skmo
Hi O2 is Skyuser sister site O2User-Unofficial help and support for O2 heard a lot of good thing about O2 hope all goes well don`t forget Skyuser site let us know how thing are going

[woppy101]

at the minute im really thinking about leaving sky connect and going somewhere else at 1800hrs on the dot my speed goes from 2000kbps to 200kbps without fail. im sick to death with it i can hardly do anything on a night time its been like that for 3 months and all i get told by the so called tech help is it because its peak time and lots of people are on line

[steve16751]

woppy101
Hi the problem is Sky`s agents pushing the connect package and it is

just grossly over-subscribed/under capacity...

Not Traffic Managed and I cannot see it changing and as far as technical help with the connect package I am
sorry to say there is none

[IWasNotTheEnemy]

woppy101
Hi the problem is Sky`s agents pushing the connect package and it is Not Traffic Managed and I cannot see it changing and as far as technical help with the connect package I am
sorry to say there is none

Steve, it IS traffic shaped...it's that reason combined with the capacity issues that mean it's problematic...

traffic shaping is done by everyone so obviously it works, it's other factors making (some) Connect customers have speed drops...

[Gazz380]

other factors may include the fact Sky cant seem to get it right, I was unlucky enough to be "traffic managed" and I

Wasnt a heavy downloader
Didnt Have much time for gaming
Am at an Exchange thats plenty of Capacity


And until i had asked for my MAC i never broke the supposed "1.4gb a day" rule, and the 40gig allowance!

There is no other factors its just a badly managed service, and you cant say your ADSL is working as it should, granted you can live with it and its maybe slightly faster than what others are getting but its still a poor service (if you had to pay £17)

[IWasNotTheEnemy]

had 4Mbps 9PM Saturday night...which is pretty much what I get anyway...so yeah it does work for me...