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This is a discussion on Portsmouth exchange within the Sky Broadband help forums, part of the Sky Broadband help and support category; 1. Anyone know when Sky plan to upgrade the Portsmouth exchange? Their plans seem to be well kept secrets for ...
- 21-09-06, 08:34 PM #1
1. Anyone know when Sky plan to upgrade the Portsmouth exchange? Their plans seem to be well kept secrets for some reason.
2. What is the SKY BB email address for questions and support matters?
3. When they implement their own switches in the exchange and offer LLU does this mean I no longer need to pay BT line rental? Does Skytalk include line rental and can I keep my phone number?
4. I have my own domain name which I use for email and Web hosting. How much Web space do you get with Sky Broadband and do they support email hosting with customised domain name rather than sky.com addresses? eg email@example.com
5. I currently have 512k download speed with attenuation 52 db. Noise margin fluctuates between 24db and &28db (yep have already fitted ADSL face plate splitter which has removed 10+db of noise from the line. So my expectation is to achieve around 4mb download speed by if I migrate to Sky connect package. When they offer LLU, will this feature ADSL+ and can I expect higher speeds? (I'm 2.7 km from exchange as the crow flies).
6. I'm somewhat reluctant to migrate as my current ISP (ICUK) provide superb service and support (was with E7EVEN who were worse than pathetic so I know what its like to suffer and don't want to risk a repeat episode) although I must say my dealings with Sky so far for HD etc have been good so I'm sorely tempted by 8x bandwith upgrade for less money! Anyone got experience of Sky BB connect package from Portsmouth exchange? (good or bad)
- 21-09-06, 08:47 PM #2
1. Good luck finding out!
3. You will continue to pay BT for your line rental.
4. I don't believe they do.
- 21-09-06, 08:58 PM #3
1 - You could contact Easynet to find out.
4 - You do not get webspace with Sky and they do not support e-mail hosting.