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This is a discussion on Username/Password within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have my letter stating that the activation date should be the 28th Jan 08, Monday. The letter also states ...
- 26-01-08, 03:24 PM #1
I have my letter stating that the activation date should be the 28th Jan 08, Monday. The letter also states that my username and password are lisetd in the letter.
Unfortunately my username is on the letter but no password.
I can get into Mysky using my username and the password I have set up, is this the same for my sky broadband when I come to set it all up, hopefully on Monday.
ie they have told me my username but not my password, not a problem if I use the same one to log into Mysky but there will be a problem if it's not the same one.
Any help appreciated.
- 26-01-08, 04:24 PM #2
The username and password for broadband are hidden within the modem. You don't get to know them. That is unless you have a Netgear modem which using instructions found here you can open up and obtain your username and password.There is no p in Thomson.
- 26-01-08, 04:28 PM #3Site FounderExchange: Marshalls CrossBroadband ISP: Sky Broadband UnlimitedRouter: Sagem F@ST 2504nSky TV: Sky+HD box
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You won't need a username or password to connect to Sky BB as PUTB has said, the username and password are already in the router. If you can get into MySky you already know the relevant Username and Password.
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- 26-01-08, 05:03 PM #4
Thanks for the replies, fingers crossed for Monday !