FAQ for Sky broadband - Please read first!

[NewsreadeR]

Removed email address from FAQ as no longer working.

Sky.com - Customer Support>Contact Us>Kana Form

Is what you need to contact Sky instead of email

[ononotagain]

Possibly Also because microsoft no longer support win 98, 98 se and ME. So these op systems would be out of sky's tech support scope?

Having tech support based in Scotland was a bad move anyway, anybody with any intelligence left a long time ago

[RickyC]

a little bit harsh the scottish CS are good with me!

[Isitme]

Having tech support based in Scotland was a bad move anyway, anybody with any intelligence left a long time ago

Of course living in a place associated with a bird that waddles about in mud and quacks, makes you really intelligent.

[darren_skybbtech]

Sky tech support can only support pc's from windows 2000 up to vista.
Sky are also limited to their support on Apple Mac's as well.

[samperry209]

its the indians tht annoy me not being racist but they cant do anything right

love the scots their funny

[Isitme]

its the indians tht annoy me not being racist but they cant do anything right

I don't think there is a BB support section in India, but I am fairly sure that a lot of Asians work for Sky at their various centres. I have always got the Philippines when calling support, they are always polite and as helpful as they can be.

[bob.chalkley]

I am on sky broadband but when using internet explorer ,it states provided by freeserve.
Why is this can i configure it to be provided by Sky

[NewsreadeR]

I may be wrong, but you could try running the CD that came with the router to brand IE as Sky.

[Isitme]

You can remove the branding by using Rameshes Utility You can also follow the instructions given there to remove it manually and add your own if you wish.