need help!!

[sleepy]

Isitme, I have been plugging back in the netgear modem for the stats but then going back to my other modem as it holds connection 100% better than sky's own when i am surfing the internet.

I'll do my best to get the full stats for you in the next 24 hours. does the fact that my netgear modem disconnects regularly going to interfere with the stats? Usually i can still get up the server page (192.168.0.1) when IE doesn't work.

I will try to download stuff but as my connection falls regularly it does make this very trickey

will post again shortly.

Thanks for your help guys

[sleepy]

Sorry for the delay in getting back to you guys.

Had BT round Friday and tested the line and noise level has reduced some what using the master plug ( has been left here ever since)

Have been having a nightmare with the damned modem, had in running for the last 33 hours continuously to find computer would not connect to internet what so ever. I could get to router screen but that was it.
In the end had to reset the stupid modem and boom it works perffectly again.... but no stats anymore

Have downloaded a stats program from this site this morning (6am) so will post the full stats tomorrow night.

Will probably not have any net connection when i get home again so will have to watch more crap tv for third night on the trot.

Aint it grate when IT equipment works well

[sleepy]

Finally i have my full stats, this is running from the test line connection in the master socket.

/usr/sbin/adslctl: ADSL driver and PHY status
Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 5408 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 7.1 14.0
Attn(dB): 51.0 31.5
Pwr(dBm): 19.6 11.3
Max(Kbps): 6016 1152
Rate (Kbps): 5408 768
G.dmt framing
K: 170(0) 25
R: 16 16
S: 1 8
D: 64 8
ADSL2 framing
MSGc: 1 1
B: 170 25
M: 1 8
T: 1 1
R: 16 16
S: 1.0935 8.6153
L: 1368 208
D: 64 8
Counters
SF: 5108844 5108842
SFErr: 696652 0
RS: 347401434 43425157
RSCorr: 124932966 464
RSUnCorr: 16110392 0

HEC: 672457 0
OCD: 5325 0
LCD: 26 0
Total Cells: 1086373487 0
Data Cells: 777235 0
Drop Cells: 0
Bit Errors: 0 0

ES: 19284 0
SES: 13296 0
UAS: 25 0
Total time = 1 days 8 min 11 sec
SF = 5108844
CRC = 696652
LOS = 198
LOF = 0
ES = 19284
Latest 1 day time = 8 min 11 sec
SF = 28876
CRC = 2
LOS = 3
LOF = 0
ES = 3
Latest 15 minutes time = 8 min 11 sec
SF = 28876
CRC = 2
LOS = 3
LOF = 0
ES = 3
Previous 15 minutes time = 15 min 0 sec
SF = 52990
CRC = 0
LOS = 3
LOF = 0
ES = 2
Previous 1 day time = 24 hours 0 sec
SF = 5079968
CRC = 696650
LOS = 195
LOF = 0
ES = 19281
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 52871
CRC = 1
LOS = 2
LOF = 0
ES = 2
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 52990
CRC = 52
LOS = 35
LOF = 0
ES = 16
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 52930
CRC = 148
LOS = 1
LOF = 0
ES = 79

[Isitme]

As expected, your stats are pretty dire. CRC, Error Seconds, and Severely Errored Seconds are all very high. If you are plugged into the Test socket, it means that the problem is with your external line. Unfortunately, there is nothing you can do about this other than phoning BT and tell them you have noises on your line. Try a quiet line test first ,to do this plug a normal touch tone phone directly into the BT test socket

Dial 17070, press option 2 (quiet line test)

You should hear 'Quiet Line Test' and then silence, there should be no pops, clicks, whistles, buzzing etc. If you hear noise on the line, dial BT and report the fault, they should be able to sort it out.

If you do phone BT, don't mention Sky Broadband, or they will probably do nothing.

For a very good explanation of these errors, have a look HERE in particular at the latter part of the first post.

[sleepy]

I had BT out last Friday and they had said they had fixed what they called an external error.

Just tried the silent test and can hear buzzing on the line. will have to give them another go.

Thanks for your hlp isitme.