Stuck at 128 kbps!

[Argh]

Hi All,
As the subject describes - I am stuck at 128 kbps on both downstream/upstream!

I am using the Sky supplied DG834GT with firmware V1.02.28.
Stats from the modem are as follows:
Connection Speed 128 kbps 128 kbps
Line Attenuation 16.0 db 12.5 db
Noise Margin 33.0 db 13.0 db

Further information I have obtained using URL injection:
/usr/sbin/adslctl: ADSL driver and PHY status
Status: Showtime Channel: INTR, Upstream rate = 128 Kbps, Downstream rate = 128 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 33.0 14.0
Attn(dB): 16.0 12.5
Pwr(dBm): 9.7 0.1
Max(Kbps): 10432 1152
Rate (Kbps): 128 128
G.dmt framing
K: 5(0) 5
R: 16 16
S: 8 16
D: 16 4
ADSL2 framing
MSGc: 1 1
B: 5 5
M: 8 16
T: 1 1
R: 16 16
S: 10.6666 18.6666
L: 48 48
D: 16 4
Counters
SF: 349632 349630
SFErr: 0 0
RS: 2971880 1485927
RSCorr: 0 2
RSUnCorr: 0 0

HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 1794357 0
Data Cells: 907275 0
Drop Cells: 0
Bit Errors: 0 0

ES: 0 0
SES: 0 0
UAS: 21 0
Total time = 1 hours 39 min 31 sec
SF = 349632
CRC = 0
LOS = 0
LOF = 0
ES = 0
Latest 1 day time = 1 hours 39 min 31 sec
SF = 349632
CRC = 0
LOS = 0
LOF = 0
ES = 0
Latest 15 minutes time = 9 min 31 sec
SF = 33581
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 15 min 0 sec
SF = 52990
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 52871
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 52990
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 52930
CRC = 0
LOS = 0
LOF = 0
ES = 0

Now I have tried removing all other devices from the phone sockets, I have also tried moving the modem to another socket, both to no avail. I have not attempted to connect the DG834GT to the master/test socket just yet (don't actually know where it is).

Can anyone see anything outrageously wrong? From my understanding, my line attenuation/noise margin are not bad at all.

Any pointers would be appreciated.

Thanks

[IWasNotTheEnemy]

ur stuck from a previous fault - im assuming it didnt work when u called Sky as thats their test speed. u need to give tier 3 a buzz to get it removed...

[Argh]

thanks for that. talking to sky now - they say i need to find that master socket before they can remove the cap.

[IWasNotTheEnemy]

yeah always best to have router in master before ever calling Sky - plus it'll be best to leave it there too if u want decent speeds. Extentions aren't that great imo...especially if u were on Max (ur line would be fine for 16MB with attenuation like that!!)