Downstream speed dropped from 15323 to 7322 ????

[Goodgreef]

Hi all,

I have been with Sky broadband for several months now and have had no real problems and very high speeds (happy customer really), but now all of a sudden my speed seems to have dropped so I checked the router Configuration and my Downstream speed has been cut from 15323 Kbps to 7322 Kbps.
I am on the MAX package and I usually have great speedtests of around 10 -12 mbps but now I am only getting approximately 7..... does anyone have any ideas ???

I have included my stats as this will probably help you to help me !!!

Thanks

/usr/sbin/adslctl: ADSL driver and PHY status
Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 7322 Kbps
Link Power State: L0
Mode: ADSL2+
Channel: Fast
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 7.2 12.5
Attn(dB): 30.5 16.9
Pwr(dBm): 1.3 12.4
Max(Kbps): 7460 864
Rate (Kbps): 7322 764
G.dmt framing
K: 28(0) 24
R: 10 16
S: 8 8
D: 64 8
ADSL2 framing
MSGc: 60 68
B: 27 23
M: 8 8
T: 8 1
R: 10 16
S: 0.9744 7.7037
L: 1921 216
D: 64 8
Counters
SF: 225462 225460
SFErr: 0 1
RS: 14880560 1916410
RSCorr: 148 0
RSUnCorr: 0 0

HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 62606206 6518513
Data Cells: 1405528 176271
Drop Cells: 0
Bit Errors: 0 0

ES: 0 1
SES: 0 0
UAS: 14 16
Total time = 1 hours 44 sec
SF = 225462
CRC = 0
LOS = 0
LOF = 0
ES = 0
Latest 1 day time = 1 hours 44 sec
SF = 225462
CRC = 0
LOS = 0
LOF = 0
ES = 0
Latest 15 minutes time = 44 sec
SF = 2798
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 15 min 0 sec
SF = 55961
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 55962
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 55962
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 54779
CRC = 0
LOS = 0
LOF = 0
ES = 0

[James67]

It looks like something nasty's happened to your phone line, because the noise margin is suggesting that 7000-odd kbit/sec is all your line is capable of, as opposed to Sky having artificially 'capped' your speed.

Have you done anything to the phone wiring in the house? Added a new extension? I'm guessing not, because you'd have already latched on to that being the cause of the problem, but I thought I'd ask anyway.

[Goodgreef]

In reply to your message,

No I havent touched anything to do with the phone line, I am gonna try a new filter on my modem (its the only phone connection in the house !) and hope that the problem goes ......

Thanks for the quick response, I shall let you know how get on.