Which sky broadband products are available to us?

[Catsgrandma]

Hi

We're teetering on the brink of migrating from PlusNet to Sky -- chiefly for reasons of cost -- but are confused as to which products and speeds are actually available to us.

The checker on the Sky website (Broadband – Sky Packages) says: 'Sky Broadband Base, Mid and Max are available where you live... Your phone line can support download speeds of up to 4 Mb.'

However, the SkyUser checker tells us, on the basis of the downstream attenuation figure from our router (31.5 dB, it says here), 'We estimate your line is capable of between 12mb to 14mb broadband on an ADSL2+ service'.

ADSL2 is enabled at our exchange (Bermondsey), apparently.

Can anyone shed any light?

Many thanks!

[jayhab]

you can get base, mid or max, and on max you should be able to get between 12 and 14 mb on ADSL2+ - On Mid you will get 8 meg.

On a standard ADSL (non-LLU service) you will get speeds of up to 4 mb.

Go for it!

[Undecided Adrian]

The trouble is that the speed geusstermators are rubbish, I was on BT getting the full 8meg/sec yet according to BT my line could only support 5.5 meg a sec and BT told me more than once I would never get it faster than that - they even claimed that I would only get 4 meg/sec with Sky when I asked for the MAC code.

A lot of speed issues arise due to poor house cableing/extention cords etc.

I use a filtered face plate which means that I don't need to use microfilters as there is an adsl socket on the faceplate and the adsl cable runs from the socket straight into the router.

I have an attenuatiion of 38db and I am a fair way from the exchange and I can get a stable 10-12 meg/sec on ADSL2+.

So to answer your question yes, you are possible able to get a good speed but I'm afraid there is quite a few variables to play with.

[Isitme]

Don't take too much notice of the checker on that page, it is never correct and nearly always under estimate the speed. The Skyuser one is more accurate, so on the MAX product, provided there are no problems you should get 12-14 mb. On MID you could expect 5-7mb, probably slightly better than you will have with +net's 'up to 8 mb'. There are quite a few who have moved from Plusnet, and not many regret it.