broadband speed help

[DXANTIA]

i have just installed sky broadband max, and my speed seems very slow.i am getting 1917 Kbps. i am new to broadband but i thought i would get better speed than this. if anyone can help i would really appreciate it.
i will post my stats in case it is any help. thak you very much.


/usr/sbin/adslctl: ADSL driver and PHY status
Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 2304 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 7.3 8.0
Attn(dB): 58.0 31.5
Pwr(dBm): 17.5 12.5
Max(Kbps): 2624 928
Rate (Kbps): 2304 768
G.dmt framing
K: 73(0) 25
R: 16 16
S: 2 8
D: 64 8
ADSL2 framing
MSGc: 1 1
B: 73 25
M: 2 8
T: 1 1
R: 16 16
S: 2.2162 8.6153
L: 592 208
D: 64 8
Counters
SF: 127266 127264
SFErr: 1536 0
RS: 4327056 1081744
RSCorr: 63001 4
RSUnCorr: 34297 0

HEC: 1082 0
OCD: 100 0
LCD: 0 0
Total Cells: 11693693 0
Data Cells: 150850 0
Drop Cells: 0
Bit Errors: 0 0

ES: 205 0
SES: 162 0
UAS: 20 0
Total time = 36 min 31 sec
SF = 127266
CRC = 1536
LOS = 784
LOF = 0
ES = 205
Latest 1 day time = 36 min 31 sec
SF = 127266
CRC = 1536
LOS = 784
LOF = 0
ES = 205
Latest 15 minutes time = 6 min 31 sec
SF = 22996
CRC = 221
LOS = 111
LOF = 0
ES = 29
Previous 15 minutes time = 15 min 0 sec
SF = 52989
CRC = 560
LOS = 287
LOF = 0
ES = 73
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 51281
CRC = 755
LOS = 386
LOF = 0
ES = 103

[IWasNotTheEnemy]

looking at those, you have line issues (a lot of errors are forming). Are you using an extention of some sort? try in the master/test socket and then give it a good working and re-post the stats....

[DXANTIA]

thanks for your help, connected to master socket and left the computer on all night downloading, here are my new stats, still seems very slow to me.

/usr/sbin/adslctl: ADSL driver and PHY status
Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 2304 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 7.3 8.0
Attn(dB): 58.0 31.5
Pwr(dBm): 17.5 12.5
Max(Kbps): 2624 928
Rate (Kbps): 2304 768
G.dmt framing
K: 73(0) 25
R: 16 16
S: 2 8
D: 64 8
ADSL2 framing
MSGc: 1 1
B: 73 25
M: 2 8
T: 1 1
R: 16 16
S: 2.2162 8.6153
L: 592 208
D: 64 8
Counters
SF: 127266 127264
SFErr: 1536 0
RS: 4327056 1081744
RSCorr: 63001 4
RSUnCorr: 34297 0

HEC: 1082 0
OCD: 100 0
LCD: 0 0
Total Cells: 11693693 0
Data Cells: 150850 0
Drop Cells: 0
Bit Errors: 0 0

ES: 205 0
SES: 162 0
UAS: 20 0
Total time = 36 min 31 sec
SF = 127266
CRC = 1536
LOS = 784
LOF = 0
ES = 205
Latest 1 day time = 36 min 31 sec
SF = 127266
CRC = 1536
LOS = 784
LOF = 0
ES = 205
Latest 15 minutes time = 6 min 31 sec
SF = 22996
CRC = 221
LOS = 111
LOF = 0
ES = 29
Previous 15 minutes time = 15 min 0 sec
SF = 52989
CRC = 560
LOS = 287
LOF = 0
ES = 73
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 51281
CRC = 755
LOS = 386
LOF = 0
ES = 103

[DXANTIA]

sorry forgot to tell you i am not using any extensions at the moment,however due to the distance from my phone point, i have a 10ft ethernet cable from comp to phone point, hope this is some help.

[IWasNotTheEnemy]

ethernet cable is much better than a longer dsl cable/phone extention so you got it right there. might be worth trying the test socket as it may be the extentions running off your master that are causing issues. Give it a go (assuming you have a test socket - it'll be behind the master) and see what happens...

[DXANTIA]

thanks for quick reply, the last stats are with it connected to master socket.
could it be something to do with the phone line,?

[DXANTIA]

when i set the netgear router up, i never used the sky disc,could this cause the problem?

[IWasNotTheEnemy]

cd isnt needed, windows picks up the ethernet connection. if you have look at ur master socket, does it have a split running through the middle with the screws towards the bottom of the faceplate? if so, remove them and the bottom half of the socket will come away revealing another socket inside (this is the test socket which disconnects all extentions in ur house). Use this and if it improves it'll show that the wiring at your home is to blame

hth

[DXANTIA]

yes my telephone box does have a split, and the last stats i posted where, with the line connected to the socket inside.

[Koala5]

You do have some line "CRC" errors which could be a problem with the line, but an attenuation of 58 indicates you are some distance from the exchange which again wont help.