Stuck on ADSL1

[markreach]

Hi all,

Sorry if this has been asked before, but is there a way to get moved on to ADSL-2? I raised this with Sky a while ago, to no avail.

I am on Max, and I have pretty good vital statistics:

Downstream attenuation 28.0dB
Upstream attenuation 19.5dB

SNRs of 13.4dB and 13.0dB respectively.

But I seem to be stuck on G.DMT mode, which I think I'm right in saying means ADSL1. I'm sure with my stats I should be able to get something in the double figures, rather than 8096/416. I asked Sky about this a while ago, but my ticket seemed to get stuck somewhere, and I got bogged down in work, etc.

Is there a quick and relatively painless way to see about being moved to ADSL2? - My exchange is Durham (NEDU), which is certainly unbundled.

Cheers,

Mark

---------------

Status: Showtime Channel: INTR, Upstream rate = 416 Kbps, Downstream rate = 8096 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 13.4 13.0
Attn(dB): 28.0 19.5
Pwr(dBm): 19.8 0.8
Max(Kbps): 10944 1248
Rate (Kbps): 8096 416

-------------------------

[IWasNotTheEnemy]

if ur on max then ur upstream should be on 768 so you're either on mid or they've set the line wrong.....

[markreach]

The Account page says I'm on Max. I used to get 768, until I raised the issue about being on ADSL1, then they put us down to 416!

Any further ideas,

Mark