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    Sky Fibre Unlimited Pro

    This is a discussion on Sky Fibre Unlimited Pro within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Hi all, I was grandfathered on to Sky Fibre Unlimited Pro a good while ago, it's basically still the service ...

    1. #1
      cacoe's Avatar
      cacoe is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: ASUS DSL-AC55U
      Sky TV: Fibre only
      Join Date
      Mar 2021
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      Sky Fibre Unlimited Pro

      Hi all,

      I was grandfathered on to Sky Fibre Unlimited Pro a good while ago, it's basically still the service I'm paying for. Does anyone happen to know if Sky still have a special support team for users of this service? Addtionally, should I still have the benefit of being able to ask for a profile change as originally promised via this service?

      Thanks.


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    3. #2
      skyeci's Avatar
      skyeci is offline Sky User Member
      Exchange:
      Broadband ISP: Zen VDSL 80/20 - ex sky fibre pro
      Router: ECI CAB - Zyxel vmg3925 (bridge mode) + i5 Qotom OPNSense with IPV6
      Sky TV: Sky+HD box
      Join Date
      May 2015
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      Re: Sky Fibre Unlimited Pro

      I was the same being long term fibre pro but when I had to deal with support they told me the fibre pro support team didn't exist but how true that is I don't know..
      zyxel VMG3925 (bridge mode)
      Qotom i5 Opnsense with IPV6 now Zen ex Sky fibre pro
      Asus RT-AC88U - as wap

      ECI CAB- G.INP disabled 8th April 2016


      click for ECI VDSL line stats by pi3

      click for Huawei VDSL line stats by pi3

     

     

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