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    Upload speed

    This is a discussion on Upload speed within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Hi everyone About a month ago I had to switch my router off to do some decorating. After switching back ...

    1. #1
      corksta's Avatar
      corksta is offline Sky User Member
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      Upload speed

      Hi everyone

      About a month ago I had to switch my router off to do some decorating. After switching back on my upload speed had dropped from around 6.5mb to 1.5mb. I contacted Sky and they arranged for Open Reach engineer to come out. He was here a few hours and after some head scratching got my upload speed to around 3mb. He informed me this was the best he could do. I've since been back in contact with Sky and they've told me there's nothing else they can do.

      I'm not really sure what caused my upload speed to drop apart from switching the router off. I've tried plugging in to the test socket but the results are still the same. Is there anything I can do to get my upload speed back to where it was? Will it improve over time?

      Thanks guys


      Upload speed-screenshot-2018-05-01-09.13.13.jpg


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    3. #2
      tenar's Avatar
      tenar is offline Sky User Member
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      Re: Upload speed

      check telephone call quality with low snr will no go higher

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      corksta (01-05-18)

    5. #3
      corksta's Avatar
      corksta is offline Sky User Member
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      Re: Upload speed

      Hi

      Thanks for the reply. I've checked the call quality and it seems fine.

      It seems Sky and Open Reach are not that bothered by upload speed problems.

     

     

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