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    Weird WiFi Problem

    This is a discussion on Weird WiFi Problem within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; I知 currently experiencing a WiFi problem that has me absolutely stumped. I知 on Sky Fibre Max and Sky Q. So ...

    1. #1
      nheather's Avatar
      nheather is offline Sky User Member
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      Weird WiFi Problem

      I知 currently experiencing a WiFi problem that has me absolutely stumped.

      I知 on Sky Fibre Max and Sky Q.

      So I have plenty of computers/tablets/phones/media devices using the broadband, both ethernet and WiFi without any problem whatsover.

      But I have a handful of devices that are exhibiting strange behaviour - they work fine with everything except Netflix. Other devices on the network work fine with Neflix.

      Basically the problematic ones, two of the latest Amzon Fire TV bixes, an android box and a Google Pixle phone, will work fine with everything but will not connect with Netflix - won稚 even start the app.

      I have also noticed that if I use SpeedTest on these devices they show 35Mbps down and 0Mbps up. Other devices that are working how 35 down and 0Mps up.

      If I try the devices on ethernet they work fine.

      Any idea, the WiFi recption and bandwidth are fine, but a handleful of devices refuse to work with a few apps, Netflx and Speed Test being two.

      Cheers,

      Nigel


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    3. #2
      seawright's Avatar
      seawright is offline Sky User Member
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      Re: Weird WiFi Problem

      Quote Originally Posted by nheather View Post


      I have also noticed that if I use SpeedTest on these devices they show 35Mbps down and 0Mbps up. Other devices that are working how 35 down and 0Mps up.
      Could you check the speeds in this paragraph as it doesn't make any sense?

     

     

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