To improve our wifi round the house Sky have separated our wifi to 2.4 ghz and 5ghz.
They asked us to put all our devices on the 2.4 ghz and they put the SKY Q box and the 2 mini boxes on the 5ghz.
The wifi variation has not improved.
When I check the network status on all 3 Sky boxes it says they are connected to the 2.4 ghz network. I put this to Sky and they said the boxes are connected to the 5ghz network despite what network status is reported as on the Sky boxes settings. Is this right?
Thank you for your help
Paul