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    Random connection Issue

    This is a discussion on Random connection Issue within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; I have just noticed my ping on fibre (using BT modem and SKY SR102) has massively jumped from 9ms last ...

    1. #1
      Angel_Rex's Avatar
      Angel_Rex is offline Sky User Member
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      Random connection Issue

      I have just noticed my ping on fibre (using BT modem and SKY SR102) has massively jumped from 9ms last week, to 15ms this week to over 40ms today!

      My Broadband Ping

      I'm at work atm so cant reboot router and will check when I'm at home, but anyone else had any issues?

      Ta



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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Random connection Issue

      Do you have a fixed IP address? If you don't there is a good chance you are not seeing your own connection, but that of someone who got your old IP address. It looks like the connection may have been down, between 3-4am.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

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    4. #3
      skyeci's Avatar
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      Re: Random connection Issue

      yes I saw this today on my link at around 10am, even when I was at home so I know the link was not down as the monitor implied. I have just spoken with sky and moved to a static IP address allocation on my fibre pro so I am interested to see if this stops the issue repeating..


      cheers





      Quote Originally Posted by Angel_Rex View Post
      I have just noticed my ping on fibre (using BT modem and SKY SR102) has massively jumped from 9ms last week, to 15ms this week to over 40ms today!

      My Broadband Ping

      I'm at work atm so cant reboot router and will check when I'm at home, but anyone else had any issues?

      Ta

      zyxel VMG3925 (bridge mode)
      Qotom i5 Opnsense with IPV6 now Zen ex Sky fibre pro
      Asus RT-AC88U - as wap

      ECI CAB- G.INP disabled 8th April 2016


      click for ECI VDSL line stats by pi3

      click for Huawei VDSL line stats by pi3

     

     

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