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    • 1 Post By Isitme

    Feels like capped, could it be better?

    This is a discussion on Feels like capped, could it be better? within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Have been with Sky at present address for 3 years + now, having had 8MB/s ADSL BB when moved in, ...

    1. #1
      Spitfire400's Avatar
      Spitfire400 is offline Sky User Member
      Exchange: AYR
      Broadband ISP: Sky Fibre Max
      Router: Sky Q Hub ER110
      Sky TV: Sky Q 2TB
      Join Date
      Jul 2012
      Thanked 1 Time in 1 Post

      Feels like capped, could it be better?

      Have been with Sky at present address for 3 years + now, having had 8MB/s ADSL BB when moved in, and then in June 2014 taking Sky Fibre Unlimited. When connected, at first speed was 35/36MB/s. However, recently DLM seems to have been playing with connection and now can't get over 30MB/s. Usual visit from OR has found no fault, and they have not reset DLM. If the speed stays where it is, then that is OK, but should DLM be continuing to adjust SNR? It has been six weeks since last visit, and 150hrs + since last resync which occurred in the middle of the afternoon.

      Router Statistics

      System Up Time: 165:21:21

      Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
      WAN MER 57419878 77232301 0 74240 1554229 154:18:35
      LAN Down 0 0 0 0 0 00:00:00
      WLAN Up 36891185 21469203 0 2184033 101410 165:21:02

      Broadband Link Downstream Upstream
      Connection Speed 27398 kbps 6506 kbps
      Line Attenuation 26.5 dB 0.0 dB
      Noise Margin 8.3 dB 6.6 dB

      Poll Interval:

      Seconds (at least 3s):

      Set Interval Stop

      SNR still looks bit high to me, having waited all this time

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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Central Scotland
      Thanked 1,655 Times in 1,616 Posts

      Re: Feels like capped, could it be better?

      The noise margin does look a bit high, but it may be fluctuating. Best way to confirm is to run Routerstats Lite for a couple of days and see how stable it is. Internet Software

      I find it best to set the Graphs to Sample every 60 seconds with 480 points per page. This allows you to view a 24 hour period in 3 graphs. Remember the PC you use has to be running constantly to collect the 24hour graph.
      Spitfire400 likes this.


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.

      Useful Utilites TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.

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      Spitfire400 (09-02-15)



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